Rafia Razzaq

Accreditation Manager | Events Professional

United Arab Emirates

About

An accomplished event professional with over 10 years of versatile experience in event and site operations, accreditation, ticketing, and team management. Highly motivated, positive, and organized, with a keen attention to detail and a proven ability to excel under pressure in fast-paced environments. Demonstrates strong internal and external communication skills, ensuring high client satisfaction across multiple events. Adept at managing teams of various sizes, both independently and collaboratively.

Experience

  • Accreditation Manager at Ethara
    Mar 2026 - Apr 2026 · 2 mos

  • Venue Media Manager at Open Masters Games Abu Dhabi 2026
    Jan 2026 - Feb 2026 · 2 mos

  • Accreditation Manager at Ethara
    Jul 2025 - Jan 2026 · 7 mos

    Games of the Future 2025 – Abu Dhabi

  • Production Manager at Studio 5
    Dec 2024 - Feb 2025 · 3 mos

    Projects: The Grove at Liwa, Noora Shawqi at Bulgari Resort Dubai, Ailes at Alserkal Avenue - Managed end-to-end production across pre-build, live event, and dismantle phases for high-end pop-up activations - Oversaw on-site builds, ensuring premium finish, spatial accuracy, and compliance with safety standards - Handled all permitting, municipality approvals, and venue coordination to meet regulatory and brand standards - Planned and managed daily crew welfare, including meal schedules, rest areas, and transport coordination - Acted as primary point of contact during installation and live event hours, resolving technical or structural issues in real-time - Ensured seamless guest journey through signage, entry flow, and staff coordination, aligned with brand tone and expectations - Led efficient dismantle and load-out operations, ensuring all timelines and venue conditions were met - Liaised between designers, brand teams, and vendors to uphold creative vision within logistical constraints - Tracked budgets, reviewed vendor invoices, and optimized resource allocation for cost-efficiency without compromising quality Achievements: -Delivered 3 high-end activations for luxury brands in premium venues (Bulgari Resort, Alserkal Avenue, Liwa) within tight timelines and without compromise to quality. - Maintained 100% schedule adherence, ensuring smooth load-in, show, and dismantle phases under strict venue constraints. - Resolved multiple on-ground challenges (e.g. power issues, last-minute layout changes) without guest disruption or event delays.

  • Senior Account Manager at CSM Sport & Entertainment
    Aug 2024 - Jan 2025 · 6 mos

    Neom Beach Games 2024 - Managed travel arrangements for professional athletes. - Oversaw the invitation process through the guest management system, ensuring timely follow-up and resolution of queries. - Liaised with the client’s internal travel team to book, manage, and issue travel itineraries. - Collected required information for bookings and visa applications, ensuring a seamless process for athletes and team officials. - Coordinated with athletes and officials to address travel needs, including real-time troubleshooting of arrivals and departures. - Maintained and managed data across multiple systems, including guest management, accreditation, accommodation, and transfers, ensuring accurate bookings and on-ground access. - Ensured smooth communication with athletes to facilitate a hassle-free arrival and departure experience. Achievements: - Resolved last-minute travel issues like flight changes, transfer delays, and document errors to ensure smooth athlete and team travel. -Managed travel data for over 130 individuals across multiple systems. -Coordinated with travel teams, transport staff, and key stakeholders to address challenges and keep event operations on track.