Holderbank, Aargau, Switzerland
With over 13 years of experience in the IT industry, I am a passionate and results-oriented leader who specializes in cloud infrastructure and project migration. My mission is to deliver dynamic and efficient IT solutions that support the business strategies and goals of Holcim,the world's leading suppliers of cement and aggregates. As the I&O Head of Global Edge, I lead a team of talented and diverse professionals who are responsible for developing and fostering strategic partnerships, adopting agile processes, and implementing cutting-edge technologies across the Edge organization. Some of my recent achievements include improving service delivery speed by 25%, increasing team empowerment and output quality, ensuring 100% compliance with Holcim standards and policies, and managing a diverse portfolio of 3rd party vendors and contracts. I also played a key role in orchestrating the migration of the Corporate Data Center in Switzerland to AWS, marking a significant milestone as the inaugural migration for the global Cloud Journey program.
Managed, administered, and fine-tuned SAP systems across various operating systems including Windows, UNIX, and LINUX, as well as Oracle database management systems, for esteemed clients such as Agip, Eni Corporate, Enipower, Sieco, Snam ReteGAS, and Italgas. Spearheaded the design and implementation of SAP solutions, overseeing the installation and upgrade of diverse products such as ECC, BW/BI, SRM, Solution Manager, CFolder, and Enterprise Portal, ensuring seamless integration and optimal performance for clients.
Lead the administration and coordination of projects involving SAP R/3, SAP Portal, SAP Solution Manager, Cognos, Smartstream, Windows 2000 Operating System, SQL Server 2000, and Citrix Metaframe within a multi-server environment. Provided comprehensive training to the local SAP Basis team, fostering their skills and expertise, and overseeing their day-to-day activities to ensure seamless operations and project delivery.
Acted as the Single Point of Contact for Corporate/Global Services stakeholders, overseeing regional management representation for I&O escalations, project management, and cost control, resulting in optimized solutions delivered within budget and quality expectations. Led the Regional Delivery Services team in planning and deploying infrastructure and applications for the IT Service Center, achieving efficient implementation of IT systems and platforms to support new and existing services. Orchestrated the migration of the Corporate Data Center in Switzerland to AWS, managing approximately 600 assets, marking a significant milestone as the inaugural migration for the global Cloud Journey program. Collaborated closely with SAP to establish the first migration procedures for SAP Financial Consolidation to AWS, ensuring a seamless transition of critical systems.
Developed and fostered strategic partnerships with Corporate Digital Solutions, CIO Office, and key Corporate business stakeholders, establishing the Edge organization to deliver a dynamic end-to- end infrastructure service. This initiative resulted in a 25% improvement in service delivery speed and enhanced stakeholder satisfaction across the LH business. Led the I&O Global Edge team in adopting agile processes, driving the exploration and implementation of technologies aligned with business strategies. This leadership role increased team empowerment and output quality, but also ensured 100% compliance with Holcim standards and policies, significantly reducing IT service delivery risks. Managed a diverse portfolio of 3rd Party partnerships, ensuring high-quality IT services and compliance with Operational Level Agreements (OLAs). My oversight contributed to uplift in service quality on Corporate sites and a reduction in operational costs through strategic vendor management and service optimization. Championed a culture of relentless improvement and innovation across the I&O Edge Team, fostering cross-functional teamwork and bold experimentation. These initiatives significantly boosted professional growth and a safety-first mindset, evidenced by consistently rising scores in Employee Satisfaction Surveys. This achievement underscores my dedication to fostering a workplace environment characterized by excellence and inclusions priniciples.