Montreal, Quebec, Canada
Bilingual consulting-oriented enterprise leader with 20+ years of experience driving growth and transformation across Québec and Canada. Having worked closely with organizations across key Québec industries, I understand the cultural, regulatory, and operational realities of the market. I combine this local insight with strong industry and delivery leadership experience to bridge strategy and execution. I connect organizations with capabilities across AI, Data, Applications, Intelligent Industry, and enterprise modernization—including ERP and Cloud transformation. Through consultative engagement and ecosystem collaboration, I help industrialize innovation and deliver integrated, end-to-end solutions with measurable and sustainable ROI. —- Dirigeant bilingue à forte orientation conseil, avec plus de 20 ans d’expérience en développement et transformation d’entreprise au Québec et au Canada. Ayant collaboré avec des organisations dans les principaux secteurs québécois, je comprends les réalités culturelles, réglementaires et opérationnelles du marché. Je combine cette connaissance locale avec une solide expertise sectorielle et une expérience en direction de livraison afin de relier stratégie et exécution. Je connecte les organisations aux capacités en IA, données, applications, industrie intelligente et modernisation d’entreprise, incluant ERP et infonuagique. Par une approche consultative et la mobilisation de l’écosystème, j’aide à industrialiser l’innovation et à livrer des solutions intégrées de bout en bout, générant un ROI durable et mesurable.
As Québec Market Lead, I am responsible for driving Capgemini’s growth strategy across the province, building and expanding executive-level relationships with enterprise organizations. I lead business development and strategic account expansion across multiple sectors including Aerospace, Manufacturing, Transportation, Retail and other key Québec industries. My focus includes: • Engineering and R&D transformation • AI and data-driven enterprise initiatives • Digital and business process modernization • Large-scale technology and cloud transformation programs I partner closely with C-suite and senior leaders to help organizations industrialize innovation and deliver measurable business impact. ——- À titre de Québec Market Lead, je suis responsable de la stratégie de croissance de Capgemini au Québec et du développement de relations exécutives auprès des grandes entreprises. Je pilote le développement d’affaires et l’expansion de comptes stratégiques dans plusieurs secteurs, dont l’aérospatial, le manufacturier, le transport et le commerce de détail. Mes priorités incluent : • Transformation en ingénierie et R&D • Initiatives en intelligence artificielle et données • Modernisation numérique et transformation des processus • Programmes technologiques et infonuagiques à grande échelle J’accompagne les dirigeants afin d’industrialiser l’innovation et générer un impact mesurable.
* Client Relationship Management: Build and maintain strong relationships with C-level and senior executives in large organizations, offering strategic insights and solutions that align with their business goals. * Digital Transformation Leadership: Spearhead client initiatives in Managed Print, Solution Services, and Office Equipment, enabling optimized operations and mutual success. * Account Planning and Territory Management: Leverage in-depth account planning skills and territory management expertise to identify opportunities, drive growth, and achieve objectives. Sales Expertise: Proven ability to manage complex sales processes, accurately forecast, and consistently exceed sales targets. * Contract and Procurement Management: Lead contract negotiations and customize solutions to meet specific client requirements, ensuring seamless integration of equipment and services. * Fleet Optimization: Optimize fleet management processes to enhance efficiency, reduce costs, and improve service delivery for clients. * Internal Coordination: Facilitate efficient communication between Xerox account management teams and clients, ensuring alignment across projects and initiatives.
• Owned strategic enterprise accounts and led full-cycle sales engagements focused on cloud modernization and business transformation. • Built multi-year growth roadmaps in collaboration with client executives, delivering tailored SaaS and cloud strategies aligned to business goals. • Partnered cross-functionally with delivery, solution architects, and alliance teams to co-create value-driven proposals. • Closed complex transformation deals and maintained strong executive relationships across C-level, procurement, and IT • Managed pipeline health, deal progression, and long-term account expansion, consistently meeting and exceeding revenue targets. • Led large, multi-team cloud and application modernization programs, overseeing discovery, migration planning, execution, and stabilization phases. • Worked directly with customer technical leaders and architects to translate business objectives into cloud delivery plans, timelines, and migration milestones. • Managed delivery governance, escalations, and executive steering committees across complex transformation engagements. • Partnered with global delivery teams and system integrators to scale execution and ensure consistent delivery quality.
• Developed and executed enterprise cloud sales strategies across IBM Cloud and AI/Analytics offerings, engaging with both IT and line-of-business leaders. • Built and sustained strong relationships with C-level executives in strategic accounts, driving long-term value, renewals, and account expansion. • Maintained deep vertical expertise across financial services, manufacturing, and public sector clients, with a strong understanding of business drivers, KPIs, and industry trends. • Positioned differentiated cloud use cases and solution architectures tailored to specific business goals, securing stakeholder buy-in and accelerating adoption. • Delivered consistent, accurate forecasting and pipeline discipline using IBM Sales Connect and enterprise CRM systems. • Managed an open territory, driving net-new business while growing existing accounts through cross-sell and upsell strategies. • Partnered cross-functionally with solution architects, services teams, and other IBM business units to craft unified, value-driven proposals. • Led end-to-end delivery of digital transformation programs for Saudi Arabian Airlines (Jeddah) and Etihad Airways (Abu Dhabi), including application modernization, migration execution, launch coordination, and steady-state operations. • Partnered with engineers, architects, and operations teams to plan releases, manage go-lives, address escalations, and ensure operational readiness post-migration. • Translated business and operational requirements into technical delivery plans across SAP, Oracle, and cloud platforms.
• Acted as a trusted advisor and point of contact for enterprise clients on 20+ projects involving cloud infrastructure, EDI, and application modernization. • Partnered with SAP/Oracle/JDE developers and IT architects to design tailored solutions aligned with client business needs and transformation goals. • Led solution planning and delivery lifecycle, from requirements gathering to deployment, using structured PMO and SDLC methodologies. • Supported sales cycles by translating technical requirements into business outcomes, collaborating with account teams and delivery leads. • Managed vendor relationships, contract negotiations, project budgets, and milestones — ensuring client satisfaction and ROI. • Built strong relationships with key stakeholders, acting as liaison between internal teams, vendors, and client executives.
* Led large-scale delivery initiatives involving up to 100 cross-functional resources across enterprise IT infrastructure, cloud, and software deployments. * Managed end-to-end coordination, scheduling, and communication across global teams to ensure smooth delivery of client solutions. * Oversaw the implementation of Agile and Scrum methodologies across projects involving both virtual and physical server environments with complex storage and software configurations. * Built strategic partnerships with external IT vendors and coordinated closely with internal stakeholders, developers, and project sponsors to ensure alignment and delivery against KPIs. * Supervised vendor selection, installation, and integration to ensure smooth compatibility with client systems and business requirements.
• Led multimillion-dollar transformation projects ($1M–$5M) across airline, airport, and government clients, managing full delivery lifecycle and teams of 15 resources. • Designed and delivered self-serve airport and border security solutions (kiosk, baggage drop, scanner systems) for clients including Air Canada, Etihad, Qantas, and CATSA. • Interpreted complex business and technical requirements to develop tailored IT solutions for platforms like EHI, SPMS Workspace, and DND infrastructure. • Acted as primary solution architect and proposal lead, engaging with stakeholders across hospitality, aviation, and defense sectors to align technology with business needs. • Oversaw vendor management, integration planning, and system deployment, ensuring seamless project execution and stakeholder satisfaction. • Led process design and change control governance, supported quality assurance standards, and developed cost/benefit analysis to drive strategic decisions.