Switzerland
• Built market strategy and its operations to engage sales & technical teams, in renewable energy sector - heat pumps or large scale solar panels systems (< 1MWc) • Managed sales teams, pricing & marketing materials, organised trade shows • Enhanced market shares through unique set of technical solutions
✔ Relationship management of Key Accounts in Jewellery & Watches, Retail and all Premium Goods sector - Romandie & Zürich area ✔ Responsible of Geneva Airport, Customs and Refund offices partnerships
✔ New merchants acquisition and retention of existing for all Global Blue offered services including negotiation of conditions and/or pricing ✔ +500 Merchant staff trainings and incentive campaigns ✔ Proposals and implementation of Tax Free softwares, Terminals / Dynamic Currency Conversion based solutions ✔ Sale of Global Blue Marketing services such as advertising, direct and online promotion
• Hand held newly activated agents • Drove location ramp up for all independent agents, across all channels & products • Defined location ramp up plan, monitors & reports • Dealt with Agent/location issues (credit extension, IT, dual agents...)
• Newly agent On-boarding • Agent account management • Fulfil Visitation plan • Reporting (SalesForce, BI, Concur..)