Greater Melbourne Area
• Provide day-to-day direction and support to a team of 80 drivers on the Uber platform and monitor the efficiency and quality of Splend's provision of vehicle solutions, operational support, rideshare training and small-business mentoring. • Maintain accurate and up-to-date information for all leads and drivers' cases in the Splend client database, monitoring vehicle delivery and statuses, onboarding drivers, reviewing drivers' contractual obligations and allowances and preparing administrative reports for operation management. • Produce Income Analysis Reports of drivers' gross and net earnings, earnings per kilometre, earnings per hour and present findings to improve the delivery of quality operational support based on updated information.
• Support Labour Mobility and Human Development (LHD) section in writing/editing project proposals for 20 country offices throughout the Southeastern European and Central Asian region to maximize positive aspects of migration in national and local development. • Create content and layout for a 60-page publication highlighting different IOM projects in migration & development, labour mobility and integration across the region in 2015. • Lead training session for LHD specialists during LHD conference titled “Social Media and Communication Strategy” discussing how to create public outreach materials and strengthen the application of IOM's communication strategy.