Bangalore Urban, Karnataka, India
Seasoned Data, AI and Engineering leader with 15 years of experience in Business problem understanding, Solution design, End-to-end project management, team leadership and mentoring, Statistical analysis, Data warehousing, Visualization, Reporting, storyboarding and presenting results to stakeholders and executives of Fortune 500 companies across 8 industries Machine Learning practitioner with expertise in solving complex business problems using advanced statistical techniques like Random Forests, Stochastic Gradient Boosting, Ensemble Learning, Gradient descent algorithm, Artificial Neural Networks, SVM, Naïve Bayes, Recommender Systems, Anomaly detection, Deep Learning, Generative AI Technical skills: Hands on experience in SQL, SAS, R, Python, Pig, Hive, Spark, Presto, Tableau, KNIME, Madlib, SPSS, Pinot, Microsoft Office and VBA Statistical Techniques: Hypothesis testing, Linear regression, Logistic regression, ANOVA, CHAID and decision trees, Univariate and Bivariate analysis, Segmentation, KNN, Time series analysis using ARIMA.
• Leading a high-impact team of AI/ML/DS Engineers to optimize Sales operations and Payments/Commerce platform, increasing customer acquisition and retention. • Creating and driving a multi-year roadmap, delivering $50M+ impact through state-of-the-art ML/AI capabilities and cross-functional partnerships with Sales Reps, Sales Ops, and Product, Eng, Marketing teams powering the Business/Commerce platform. • Critical impact to GTM motion with our Large Enterprise customers, Small-medium sized businesses, and Individual/Teams subscribers.
Leading LinkedIn Business Platform Data Science team that enables data-driven business decisions for every touchpoint in the customer journey. My team of Data Scientists and Engineers unleash incredible business value by building scalable data foundations, measurement excellence, and using AI to deliver optimizations. We built several first-ever solutions at LinkedIn to improve customer experience in payment processing via our AI-driven payments routing, which improved Ease of Doing Business with and At LinkedIn — 1) retaining 25000+ customers, 2) 100s of weeks of productivity for our employees, and 3) delivering $10M+ incremental revenue.
- Worked as a single point of contact between Clients, Senior management and teams ensuring coherent and timely communication between these entities - Played pivotal roles in consistently improving and before time delivery keeping client interests and team members' personal priorities in mind - Led projects and client discussions from pre-sales stages to final delivery and hand-over - Voluntarily advised and played pivotal roles in architecting end-to-end solutions for other teams in the hour of need - Mentored and trained fresh hires and lateral hires on skills like Statistics, SQL, Statistical programming languages etc - Key member of interview panel focused towards ensuring talent quality and brand
- Took initiatives as in-house analytics thought leader for industries like eCommerce, Online Travel and Video Gaming analytics. Was responsible for spreading awareness about use of analytics in these fields and helping sales and delivery teams take bigger strides in these areas. - Played client facing onsite roles, led and mentored teams of analysts along with hands-on work on several high revenue and impact projects for the organization - Worked on multiple sales collaterals and supported sales teams which got converted into big strategic accounts - Facilitated better and on-time delivery for complex Predictive Analytics projects across the organization as an integral part of Statistics R&D team - Mentored and trained fresh hires and lateral hires on skills like Statistics, SQL, Statistical programming languages etc - Helped HR team organize fun events within company focused towards improving life @ work
Joined as first fresher in the Data driven consulting startup (Affine Analytics) and worked with several teams on high impact Reporting and Predictive analytics projects such as: - Price Elasticity Analysis: Developed a Linear Regression model for a leading e-Commerce client. It will help them understand the exact effect on conversion rate and spend patterns because of each marketing and competitive pricing activity along with seasonality - Increasing online conversion rate: Worked with a leading e-commerce company to help them increase online Air ticket bookings by understanding what drives online sales. Role played: Scoping the project, leading the entire analysis, client communication and presentation The analysis results helped client devise better marketing strategies and competitive pricing and in turn increased the conversion rate - Campaign effectiveness analysis: Profiling of customer specific coupons, packages and campaigns to understand their effectiveness across stores on premium customers - Customer segmentation based on demographics, spend patterns and other factors: This analysis helped client understand various customer groups and design marketing activities more effectively - Created a comprehensive view for retail club members behavior with respect to different marketing programs - Customer retention Model(B2B): Built a predictive model using historical transactional data and predicted customers' probability of attrition ahead of time
Co-founded and played key role in the growth of a start-up for soft skills training + multi level marketing. I handled different teams and clients including Undergrads and Postgraduate students, working professionals and small business owners. I trained company wide Associates for efficient customer engagement & satisfaction leading a team of more than 500 Associates. Delivered motivational talks and seminars across the reputed University campuses of India including IITs, NITs and State University Campuses.