United States
Hi! I’m Rachel Cheng, product designer at T and T Consulting Services. At T&T, I design interfaces for QuerySmith™, internal systems, and various gov contract projects, focusing on creating intuitive, accessible, and research-driven user experiences. Alongside design, I also support proposal development and marketing efforts that help bring our innovative tech solutions to life. Outside of work, you’ll probably find me hunting for Snoopy merch, reading, or cooking up some noodle dish!
- Lead UI/UX design for QuerySmith™, TATCS’s large language model platform, applying expertise in B2B product design to create seamless experiences across partner, enterprise, and end-user interfaces - Shape product storytelling through interactive demos and design assets that support QuerySmith™ marketing and client engagement - Design and prototype interfaces for internal TATCS systems and NIH, NOAA, and other gov web applications, improving usability and responsiveness across devices - Partner with developers to translate Figma prototypes into production-ready components and streamline front-end implementation - Collaborate with business development and technical teams to deliver polished, user-centered interfaces for government and enterprise clients
- Support proposal development by managing opportunity pipelines, preparing and updating proposal assets, and ensuring compliance with solicitation requirements - Contribute to post-submission reporting and knowledge management, supporting business development metrics, win/loss analysis, and continuous process improvement
- Designs for TATCS's company website, tsunami.gov, and a LLM.
- Spearheading the market launch of Andre Mimosas, building awareness for a brand-new product from the ground up. - Executing and coordinating branded consumer events to introduce the product and drive trial. - Recruiting, training, and managing brand advocates and event staff to deliver impactful consumer experiences. - Overseeing event logistics, scheduling, and budget management while maintaining program deliverables. - Managing inventory, warehousing, and merchandise distribution across activations. - Tracking program data, event recaps, and POS performance to measure early market impact. - Serving as liaison between Strategic Group leadership, brand advocates, and local sales teams to ensure successful rollout.
- Assisting with weekly marketing events for Spirit of Gallo, increasing sales and driving brand visibility for major brands such as High Noon, New Amsterdam Vodka, etc. - Designing promotional strategies using customer insights to improve engagement and foster brand loyalty. - Working with a cross-functional team to deliver visually engaging event setups, integrating branding elements to elevate the customer journey and align with client goals
- Collaborated with a cross-functional team to deliver visually engaging event setups, integrating branding elements to elevate the customer journey and align with client goals
- Delivered daily product orders to over 1000+ drive-up customers, enhancing the overall guest experience through timely and efficient service. - Optimized product placement, implemented strategic sales tactics, and coordinated communication among team members to drive daily sales performance. - Managed point-of-sale transactions, including credit, cash, exchanges, returns, and refunds, ensuring seamless and accurate cash flow.
- Oversee employees and tasks at TigerSugar including training new employees, inventory checks and stocking, and schedule management.
- Maintained the store's social media presence to boost brand engagement. - Effectively controlled customer flow by providing fast, consistent, and high-quality drink preparation, contributing to an efficient store operation.
Collaborated with three directors to orchestrate University of Florida events for incoming first-year students. Forged productive partnerships with organizations and officers, optimizing event planning and execution. Exemplified leadership, development, mentorship, and unity principles consistently.