Rachel Thornton

Exercise Science Student | Future Physical Therapist | Patient Care & Wellness Advocate

Newburyport, Massachusetts, United States

About

I am an Exercise Science student at Endicott College with a strong academic foundation and hands-on volunteer experience in physical therapy. My journey in health and wellness has been shaped by both classroom learning and clinical exposure, where I supported patient care and observed the impact of evidence-based rehabilitation practices. Prior to pursuing my degree, I built a career in customer service and leadership roles, where I developed resilience, adaptability, and the ability to thrive in fast-paced, team-oriented environments. As a military spouse and mother of two, I bring an added depth of perspective, time management, and dedication to everything I do. My skills include CPR/AED certification, exercise testing and prescription, wellness program development, and proficiency in American Sign Language (conversational). I am passionate about promoting health, safety, and recovery, and I am eager to apply my knowledge in clinical, fitness, or community wellness settings. I am currently seeking internship opportunities in exercise science, physical therapy, or wellness programs where I can continue to grow, contribute to a collaborative team, and support individuals in achieving their health goals.

Experience

  • Server at Choate Bridge Pub & Restaurant
    Feb 2021 - Mar 2023 · 2 yrs 2 mos

    Delivered prompt, professional customer service in a fast-paced restaurant environment. Handled cash and credit transactions with accuracy and accountability. Collaborated with kitchen staff and peers to ensure efficiency and customer satisfaction. Developed strong communication and multitasking skills transferable to client care settings.

  • Family Care and Relocation at Independent
    Dec 2014 - Jan 2021 · 6 yrs 2 mos

    Supported household during active duty military assignments abroad; managed relocations, cross-cultural transitions, and full-time care for children.

  • Server at Koto Hibachi & Sushi
    Sep 2012 - Oct 2014 · 2 yrs 2 mos

    Maintained knowledge of menu items and made recommendations to customers. Handled customer requests for special dietary needs or modifications. Responded to customer inquiries and questions, resolving concerns or escalating for resolution. Adapted to staff changes and assisted with new employee training.

  • Store Manager at Aéropostale
    May 2012 - Oct 2014 · 2 yrs 6 mos

    Oversaw daily store operations, including sales, customer service, and staff scheduling. Trained and supervised team members, fostering collaboration and accountability. Maintained inventory controls and ensured compliance with company policies. Applied leadership, problem-solving, and organizational skills relevant to team-based healthcare environments.

  • Bank Teller at Webster Bank
    Mar 2010 - Apr 2012 · 2 yrs 2 mos

    Processed financial transactions accurately and efficiently while providing customer support. Ensured compliance with security protocols to protect client accounts. Strengthened attention to detail and professionalism in a regulated environment.