Rachel Yap

HUMAN RESOURCES TALENT ACQUISITION

Preah Sihanouk, Cambodia

About

Dedicated and results-driven professional with a diverse background in both Customer Service and Human Resources. Adept at fostering positive client relationships and providing exceptional support to ensure customer satisfaction. Possesses a strong commitment to delivering high-quality service and resolving issues efficiently. In the realm of Human Resources, I bring a strategic and empathetic approach to talent acquisition, employee relations, and development. Proven expertise in implementing HR policies, managing recruitment processes, and facilitating a positive work environment. Known for effective communication, problem-solving, and a collaborative mindset, I excel in navigating the intersection between customer service and HR functions. Committed to creating a workplace culture that values both clients and employees.

Experience

  • Customer Relations Specialist at MP GROUP ASIA
    2021 - Present ยท 5 yrs 7 mos