Greater Chicago Area
Seeking new opportunities after voluntarily leaving my previous employment at Hudson Legal with a long record of success and excellent recommendations (available upon request). MA from the University of Chicago with experience in team/project management, search engine optimization, content development, teaching/mentoring, and other administrative roles. Interested in arts and/or education administration and management, but open to expand my experience in other industries as well. I’m always happy to connect with alumni of the University of Chicago or BYU. Reach me at [email protected].
-Led a team of 5-7 writers, including assigning projects based on client needs and answering writer questions -Managed ~200 active client accounts, messaging about 50-70 clients a day to answer questions, request documents, and discuss general case strategy -Coordinated with attorneys and writers to develop and execute most effective strategy for individual clients -Edited major and minor writing projects and provide thorough feedback to writers to improve overall product quality -Identified needs of writers and implemented improvement plans to help writers meet performance goals -Left job voluntarily and in excellent standing, with recommendations available upon request.
-Wrote reference letters and petition letters (~2000-3000 words/day) for clients' visa applications -Determined the individual needs of client's specific qualifications and tailored projects accordingly -Researched and then simply explained complex scientific concepts across a variety of fields -Revised and edited worked based on comments from attorneys and clients
-Tutored secondary students in writing, reading, and math in one-on-one and group settings (2-7 per group) -Taught organization, argument construction, problem-solving skills, etc. -Built and managed relationships with students; tracked personal growth and grades toward goal achievement
-Wrote self-help wiki articles on conducting domestic and international genealogical research -Researched original record collections; tailored article tone and content to new and experienced users -Compiled and presented team web stats; brainstormed ideas to drive page views and improve UX -Trained team members on internal processes, how to write articles, basic wiki code, etc.
-Identified individual and continuing-contract clients; created web content for diverse clients -Assessed client goals and delivered content in line with messaging and marketing objectives -Conducted search-engine optimization to achieve client traffic objectives (focus on keyword/content) -Led client conference/Skype calls; served as sole point of contact throughout multi-stage projects
-Produced 700-1000 word SEO articles for satellite websites to give information about client services -Conducted efficient research on multiple topics in order to present it creatively and accurately -Edited and rated content written by other in-house writers and blogs written by outsourced writers -Coordinated an account through which the company hired outsourced writers -Addressed contract writer concerns and questions; Kept list of good outsourced writers