Rachel Lee

Senior Operations Manager

Singapore

About

Experience

  • Senior Operations Manager at Icon Cancer Centre
    Feb 2023 - Present · 3 yrs 6 mos

    I am responsible for overseeing and optimizing all operational aspects of the cancer center, ensuring smooth and efficient delivery of patient care. This involves managing resources, staff, and processes to meet operational goals and objectives, while adhering to quality standards and regulatory requirements. Key Responsibilities and Duties: Operational Management: Oversee the day-to-day operations of the cancer center, ensuring smooth and efficient workflows. Resource Management: Manage human resources, facilities, and equipment to optimize resource utilization and efficiency. Quality and Compliance: Ensure compliance with relevant regulations, policies, and procedures. Team Leadership: Lead and motivate staff, providing guidance and support to foster a positive work environment. Performance Monitoring: Monitor key performance indicators (KPIs) and implement continuous improvement initiatives. Process Improvement: Identify and implement process improvements to enhance efficiency, reduce costs, and improve patient outcomes. Reporting: Prepare and present operational reports to senior management. Budget Management: Manage operational budgets and ensure financial accountability. Cross-Functional Collaboration: Collaborate with other departments and external stakeholders to support overall organizational goals.

  • Chief Business Officer at Assunta Hospital
    Mar 2020 - Aug 2022 · 2 yrs 6 mos

  • Director Of Operations at Regency Specialist Hospital
    Feb 2013 - Mar 2020 · 7 yrs 2 mos