About
Accomplished executive and AI Product Leader with a proven record of driving transformative Gen AI and AI product development, significantly enhancing customer experience and delivering substantial business impact within the Australian financial services industry. Known for being a values-driven leader with a unique mix of business acumen and technical expertise to lead diverse teams, foster collaboration and pioneer innovation.
Experience
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Commonwealth Bank (14 yrs 7 mos)
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General Manager, Gen AI Domain
Aug 2024 - Present · 2 yrs
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Executive Manager, Customer Engagement Engine & Digital
May 2021 - Present · 5 yrs 3 mos
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Executive Manager, Everyday Banking & Deposits, Customer Decisioning & Insights.
May 2018 - Sep 2022 · 4 yrs 5 mos
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Senior Manager, Culture & Product Strategy at Citi
Dec 2010 - Jan 2012 · 1 yr 2 mos
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Senior Consultant, Advisory (working holiday visa) at Ernst & Young
Mar 2010 - Dec 2010 · 10 mos
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Senior Manager, Retail Performance Improvement at Barclays
Sep 2008 - Jul 2009 · 11 mos
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Head of Retail Rewards, Credit Cards at Barclaycard
Jul 2007 - Sep 2008 · 1 yr 3 mos