Rachel Ellis

Patient Outreach Specialist

United States

About

Passionate about creating positive experiences for those I cross paths with and fostering meaningful connections. I'm a determined and dynamic early-career professional with a strong foundation in customer and client satisfaction. With experience in working closely with both individuals and communities--including children-- I've developed a deep understanding of the importance of support, engagement, and leadership in making a lasting impact among communities. I thrive in environments that value collaboration, continuous learning, and a commitment to serving our communities. Let's connect!

Experience

  • Patient Outreach Specialist at ForMotion Clinic
    Aug 2025 - Present · 1 yr

  • Front Desk Receptionist at Holiday Inn Express
    May 2024 - Jul 2025 · 1 yr 3 mos

    Greeting and assisting guests with hotel accommodations, managing room reservations using Opera system, and addressing guest inquires and concerns efficiently to provide exceptional customer service.

  • Impact America ()
    • FocusFirst Regional Coordinator
      Jul 2024 - Apr 2025 · 10 mos

      Training and supporting team members and volunteers to ensure overall program success, coordinating vision screening appointments with childcare centers across the state of Alabama, and performing extensive reviews of vision screening results to maintain accuracy and satisfaction to those we serve.

    • Americorps Member
      Jan 2023 - Apr 2025 · 2 yrs 4 mos

      My mission as an AmeriCorps member is to improve lives, strengthen communities, and foster civic engagement through service and volunteering. As a member, I continue to commit to weekly service in every aspect of current position and term. So far, I have completed two terms as a Community Engagement and Vision Screening specialist with Impact America.

  • Teacher Assistant at School For Amazing Kids
    Jun 2022 - Sep 2022 · 4 mos

  • Shampoo Technician at Tesha's Natural Hair Care Salon
    Aug 2021 - Dec 2021 · 5 mos