St Louis, Missouri, United States
I portray one of the characters during the well-known annual Christmas Traditions festival. ● Engage in conversation with festival patrons about our product and the workings of the festival and the various roles within it, achieving multiple festival awards for doing so ● Generate dynamic marketing strategies to sell products ● Deliver upbeat, friendly, and in-character performances for extended periods of time to help make guests’ experiences special
● Greet guests with a smile, explain the special event, and answer any questions patrons have ● Relay special activity rules to patrons and make sure both guests and employees are following safety procedures ● Assist with setting up and cleaning up props daily
- Handle timely and accurate payroll committing and payroll questions for 2000+ employees in various regions of the country - Utilize time management skills to make sure payroll items are completed within tight deadlines - Participated in a total change in payroll systems, helping the overhaul run smoothly - Promoted to coordinator position from admin position
● Optimize customer experience by answering the phone pleasantly and professionally, booking appointments, and handling payments ● Give guests undivided attention when in the escape rooms, ready to answer any inquiry or craft a creative hint ● Memorize three rooms inside and out including their resets, and set and reset the many pieces of the escape rooms quickly and efficiently
● Assist customers and claimants with finding claim and adjuster information ● Organize the filing system, including revamping our office's filing system to make it more efficient ● Accelerate office efficiency through constant, reliable support including printing letters, creating spreadsheets, booking meetings, organizing mail, and ordering supplies ● Manage the office’s petty cash, handle a daily check run, and balance the police report credit card
● Answer the phone pleasantly and professionally, book appointments, and handle payments ● Close the store, making sure everything is set up for the next day ● Perform cleaning activities, such as sweeping and mopping the floors, dusting, cleaning windows and cages, etc. ● Bathe dogs with speed and precision, making certain that all special needs are met