Nairobi County, Kenya
With over a decade of experience in recruitment, I am a talent strategy expert and a candidate experience specialist. I am passionate about designing and delivering innovative agricultural insurance and digital products to help smallholder farmers in Africa and Asia. As the Talent Acquisition Manager at PULA, I partner with departmental managers to ascertain hiring needs and provide candidate recommendations. I also collect and analyze information to monitor compliance outcomes and identify and address trends of non-compliant behavior. I have successfully recruited and onboarded multiple talents across various functions and regions, ensuring a diverse, inclusive, and collaborative work culture.
I lead a dedicated team of Global recruiters and Recruitment Leads, providing them with the guidance and resources they need to succeed. Together, we develop and implement strategies that streamline the hiring process and improve the candidate experience. I also work closely with other departments to understand their needs, ensuring that our recruitment efforts are aligned with the broader objectives of the company.
Athena is a company that provides executive assistance and support to busy professionals and leaders, helping them maximize their productivity and achieve their goals. By offering highly skilled executive assistants (EAs), Athena allows clients to delegate tasks, manage their schedules, and focus on high-impact activities. The company's mission is to empower leaders by connecting them with talented EAs who can take care of their day-to-day responsibilities, ensuring efficiency and success in their personal and professional lives. Athena's services are designed to be highly personalized, with EAs tailoring their support to meet the specific needs of each client. This can include managing calendars, handling communications, conducting research, and more. The company emphasizes quality, reliability, and a strong partnership between the client and the EA, making it a trusted partner for executives across various industries. As the Recruitment Director for Kenya at Athena, my role is to ensure that we attract, hire, and retain the best talent to support our mission. I oversee the entire recruitment process, focusing on finding the right people for key positions. It's my responsibility to ensure that our recruitment efforts align with the company's goals and that we bring in individuals who can help Athena thrive. I lead a dedicated team of recruiters and sourcers, providing them with the guidance and resources they need to succeed. Together, we develop and implement strategies that streamline the hiring process and improve the candidate experience. I also work closely with other departments to understand their needs, ensuring that our recruitment efforts are aligned with the broader objectives of the company.
Pula is an agricultural insurance and technology company that designs and delivers innovative agricultural insurance and digital products to help smallholder farmers endure yield risks, improve their farming practices, and bolster their incomes over time. As the Senior Global Field Operations Recruiter: • Partner with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations. • Collect and analyze information to monitor compliance outcomes and identify and address trends of non-compliant behavior. • Generate specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments. • Leverage social media platforms and online job boards to advertise open positions and engage with potential candidates. • Evaluate strengths/weaknesses of candidates through effective screening processes and develop recruiting strategies to identify qualified candidates and build network. • Emphasize job benefits and perks to applicants to improve organization's attractiveness.
Wasoko is busy transforming informal African retail as we know it. It enable entrepreneurs to do what they do best - sell. Its retail ordering experience is unrivalled with competitively priced products and free same day delivery to your door. As the operations recruiter I: • Understand our broader business and be able to answer questions around Netflix strategy, goals and culture. • Worked collaboratively with Human Resources team to on-board new hires, recruited experience across multiple departments (with a multinational company as a preference). • Conducted comprehensive telephone screening interviews and overseeing the administration of pre-employment assessments. • Oversaw the coordination of first and second interviews; extend employment offers according to established procedures.
Ponea Health is a Dutch-based global focused mature startup founded by experienced global entrepreneurs and is focused on the delivery of on-demand healthcare, real-time price discovery, building trust among healthcare players, improving service delivery and democratising healthcare in Africa while enabling patients to have control of their health. We are leveraging platform economies, fin-tech and emerging technologies to achieve this transformation. Key results and achievement: • Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials and conducting initial interviews and pre-screening assessments. • Developed recruiting strategies to identify qualified candidates and build network. • Compiled and produced qualified candidates' information for hiring manager review and liaised between parties to coordinate formal, management interviews. • Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables. • Improved office efficiency by effectively managing internal communications and correspondence.
It has been over 10 years since M-KOPA pioneered and kick-started the wider pay-as-you-go (PAYG) solar market. The concept for our business model was first sketched out by our founders on a whiteboard in early 2010. Our idea was to combine the power of digital micropayments with IoT (Internet-of-Things) connectivity to make credit more accessible, and solar was just the start. Part of my achievements were: • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences. • Delivered prompt service to prioritize customer needs, investigated and resolved customer inquiries and complaints quickly. • Followed up with customers about resolved issues to maintain high standards of customer service and educated customers about billing, payment processing and support policies and procedures. • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates. • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.