Rachael Schroder (Schiffris)

Manager, Customer Success & Onboarding

Irvine, California, United States

About

Experience

  • Crexi (7 yrs 2 mos)
    • Manager, Customer Success & Onboarding
      Jan 2025 - Present · 1 yr 7 mos

    • Manager, Customer Success Team
      Jan 2022 - Jan 2025 · 3 yrs 1 mo

    • Lead, Customer Success Manager
      Oct 2020 - Jan 2022 · 1 yr 4 mos

  • PatientPop Inc. (1 yr 1 mo)
    • Associate Account Executive
      Nov 2018 - Jun 2019 · 8 mos

      •Prospect, develop relationships, and conduct online demonstrations of our platform in the healthcare industry

    • Senior Sales Development Representative
      Oct 2018 - Nov 2018 · 2 mos

      •Mentor new sales development representative •Source, cold call, and set meetings in the healthcare space •Build relationships with prospective clients

    • Sales Development Representative
      Jun 2018 - Sep 2018 · 4 mos

      •Q2 SDR of the quarter runner up in my first quarter at PatientPop •Source, cold call, and set meetings in the healthcare space •Build relationships with prospective clients

  • Client Relationship Representative at Kforce Inc
    Jan 2017 - May 2018 · 1 yr 5 mos

    •Responsible for revenue generation through new business development activities •Source, cold call, and qualify clients in the Finance and Accounting industry •Build relationships with clients, develop value-driven presentations, and manage the accounts

  • Sales Support Representative at Sourcing Solutions
    Jul 2016 - Jan 2017 · 7 mos

    •Provided quotes to customers who called in and inquired about pricing and lead time for a specific part •Coordinated and assist with inquires regarding RMA’s, order status, deliver/shipment dates, inventory/product availability, pricing/quotes, and other related questions •Handled customer inquires and resolved basic support issues with the customer, vendors, and team members

  • Sales Associate at Yext
    Jul 2015 - Jun 2016 · 1 yr

    • Interact with business owners across the US in explaining Yext’s product offering • Prospect, develop and close potential clients to meet monthly sales goals • Maintain customer satisfaction through strong account management and implementation skills • Recognize and execute up-sell opportunities