Birmingham, England, United Kingdom
Recently Graduated IT professional with technical experience within the IT industry. I have a passion for technology especially the agility and flexibility of the services it gives the IT industry. **SC Cleared** Wide range of skills which pan the entire range of enterprise level systems and underlying infrastructure including , LAN/WAN, Hardware, Windows Server, Linux operating systems.
Sole IT Engineer providing on-site second-line deskside support across UK, Ireland and EMEA offices. Responsibilities include Microsoft desktop technologies, hardware troubleshooting, meeting room tech support, and application support.
2nd Line Support
Led organisation-wide migration from NetMotion and Checkpoint to Z-Scaler. Supported both office and field staff. Coordinated with network and testing teams in daily stand-up meetings.