Ho Chi Minh City, Vietnam
Currently a person who: - helps his clients to fulfill their desires in overseas education (B2C). - assists his partners in perpetuating the substantial work of consultancy, customer service, and student recruitment (B2B). Also a father of a little girl and (kind of formerly) part-time translating collaborator with Technology, Entertainment, Design (TED).
1/ Client Counseling and Application Handling: - I provide clear and specific information about study programs, application procedures, student visa policies, etc. to clients; I also give my own insights to help the clients reach their decisions. - I process study applications to education providers as well as visa applications to relevant governmental bodies. - I frequently liaise between education providers and clients for follow-up and troubleshooting. 2/ Business Development: as CMI Vietnam is expanding to other markets like New Zealand, the U.K., and Europe, I actively build relationships with education providers from these markets and gather information from the education providers for CMI Vietnam's promotion and consultant activities. My specific duties are: - I contact representatives of the education providers to set up meetings and training sessions for CMI Vietnam. - I attend physical events and webinars of the education providers to receive updates, to network and maintain relationships with partners, and to enhance the presence of CMI Vietnam in Vietnamese international education industry. 3/ Content Marketing: - I compose and manage posts about international education industry (ie. study programs, visa policy updates, scholarship opportunities, etc.) on social media to promote CMI Vietnam. - I directly manage the content on CMI Vietnam's LinkedIn page (https://www.linkedin.com/company/cmivnedu/?lipi=urn%3Ali%3Apage%3Ad_flagship3_search_srp_all%3BZoXUZ2vzRL2sQTU5XK5q4Q%3D%3D)
1/ Application Handling: I was in charge of handling study applications for Canadian, British, and European education providers from recruitment partners of GeeBee Education Vietnam; the specific duties are: - Prepared and submitted study applications to Canadian, British, and European education providers - Liaised between recruitment partners and education providers for application troubleshooting and follow-up 2/ Counseling: I supported GeeBee Education Vietnam Business Development Team to provide clear and specific information about study programs and relevant matters to recruitment partners upon their queries so that they could advise their students accordingly. I also frequently followed-up their queries in order to receive more applications from them. 3/ Professional Development: I attended physical events and webinars held by education providers to receive updates about their study programs, application procedures, etc.
- Prepared applications (study and visa) on behalf of clients of CMI Vietnam and educational partners. - Provided information about admission and visa policies/procedures to inquiries from clients of CMI Vietnam or other educational partners. - Liaised between clients/educational partners and education providers in the work of problem-solving and information-transferring. - Monitored upcoming inquiries/applications from educational partners. - Supported Managing Director in counseling and admissions tasks.
- Translated and edited assigned articles in the topic of Start-up and Business... from English into Vietnamese for posting onto Enternews.vn website.
- Prepared applications (study and visa) on behalf of clients of StudyLink. - Provided information about admission and visa policies/procedures to inquiries from clients of StudyLink. - Liaised between clients and education providers in the work of problem-solving and information-transferring.