Canada
I am an operations and performance leader with over 13 years of experience building teams, systems, and processes that deliver consistent, customer-focused results in manufacturing environments. At NTN Bearing Corporation, I lead quality and operational excellence functions with a strong emphasis on prevention, risk management, and disciplined execution. With a foundation in Lean and Six Sigma, I have led cross-functional initiatives that improved operational stability, strengthened supplier performance, and reduced risk across the value chain. I focus on building governance, accountability, and capability at every level of the organization to support sustainable performance. I believe quality and operational excellence should act as business enablers supporting growth, protecting margins, and reinforcing customer confidence rather than functioning as standalone compliance activities. I am most effective in leadership roles that require aligning people, processes, and strategy to drive measurable business outcomes.
• Lead cross functional quality and operations teams across unionized and non-unionized environments, building accountability, capability, and consistent execution across multiple manufacturing functions. • Own and govern enterprise-level Quality Management Systems, including risk identification frameworks, KPI dashboards, structured management reviews, and continuous improvement routines aligned to business objectives. • Serve as the senior quality and operations interface with customers, certification bodies, and executive leadership, managing escalations, audits, and performance reviews. • Lead new product development, introduction, and launch activities, ensuring full compliance with customer, regulatory, and AIAG APQP requirements while protecting launch stability and customer confidence. • Drive prevention-focused, data driven root cause problem-solving for customer complaints, field issues, and systemic quality risks, reducing recurrence and operational disruption. • Build, deploy, and sustain multi-site audit and compliance programs, maintaining certifications to IATF 16949, ISO 9001, ISO 14001, and ISO 17025. • Lead Lean manufacturing and operational excellence initiatives focused on scrap reduction, yield improvement and throughput optimization. • Own budgeting, forecasting, and cost-reduction initiatives, aligning financial discipline with operational and quality performance
• Enable compliance with IATF 16949 and customer-specific requirements to uphold quality standards. • Led new product development and launch activities across teams, aligning with regulatory and AIAG APQP requirements. • Drove root cause problem-solving for customer complaints and internal quality risks, enhancing overall product reliability.
• Allocated labor and assigned duties to associates, ensuring efficient workflow and productivity. • Led morning briefings to communicate goals and reinforce Standard Operating Procedure (SOP) compliance. • Trained new team members, providing real-time feedback to enhance performance and adherence to safety protocols. • Monitored productivity, quality, and safety metrics, coaching associates to meet operational standards.
• Conducted thorough quality checks on inbound inventory to ensure compliance with company standards. • Flagged defects, contamination, and non-compliant packaging to maintain product integrity. • Assisted with cycle counts and inbound audits, resolving inventory issues efficiently. • Updated inventory systems accurately to protect data integrity and streamline operations.
• Led the process engineering function, overseeing new product introduction, capacity expansion, and plant-level improvement initiatives. • Owned end-to-end new product development from first samples through stable production handover. • Led Lean manufacturing transformation, workflow optimization, and Kaizen execution across the organization. • Managed PPAP development, DOE studies, machine standardization, and process capability improvement. • Partnered with cross-functional teams to resolve systemic quality and productivity issues. • Led an enterprise-wide Lean improvement program that delivered measurable profitability and productivity gains. • Improved grinding operations by stabilizing processes and increasing throughput while reducing unit costs. • Reduced quality defects by introducing automated inspection and modern quality controls. • Enhanced ergonomics and material flow, improving safety, efficiency, and associate productivity.