Vaughan, Ontario, Canada
•Supported the Registrar by assisting with scanning, filing and investigating client inquiries. •Supported the Coordinator of Volunteer Services by entering volunteer activities into database and following-up with clients regarding CNIB programs.
•Responsible for the maintenance of cleanliness, professional and performance standards of the clinic •Reviewed and acted on Action Requests from staff and doctors (ie. ordering vaccines and clinic inventory) •Performed monthly safety inspections of the clinic •Registered and prepared patients through level 1 triage, appropriate application of script, scenarios, and clinical skills through the use of the EMR system •Ensured consistent inventory through daily stocking of exam rooms •Completed administrative tasks and document management (ie. phone calls, faxes, mail, medical billing) •Promoted and established health programs such as Allergy testing, Footcare, Complete Physicals, Immunizations and expansion of the site through development of a Pain Clinic.