Prague, Czechia
With extensive experience spanning over two decades, I specialize in AI, digital strategy, program management, and agile methodologies, leveraging these skills to lead transformative initiatives and operations at Novartis. As the current Global Head of DD&IT P&O and Corporate Functions, I am driving strategic programs that integrate technology and business processes, delivering innovative solutions and optimized operations at a global scale. My mission is to enable organizations to achieve data-driven decision-making and operational excellence through strategic leadership and agile transformation. By fostering collaboration across teams, I contribute to impactful change and scalable solutions aligned with organizational goals. My dedication lies in empowering teams and driving value through digital innovation and agile practices.
Leading a 200+ strong DDIT team (internal associates and contractors) on a mission to bring additional features and functionality to Novartis Workday across 96 countries and further optimize current deployment Integrating Workday with global and local applications including Payroll and Time vendor systems Managing implementation partner team and other DDIT HCM vendors and contractors
Transforming the organisation to being more data-driven through a suite of Business Inteligence activities, products and solutions from design to deployment and maintenance Running PMO and Project management for key programs and projects including a pioneering outsourcing project with business process excellence focus Driving the implementation of Agile throughout the organisation
Implementing and maintaining agile transformation for the entire organisation Managing complete initiative portfolio and overall tribe based change initiative roadmap Setting up and operating effective governance models, steering platforms and tribe progress reporting to BoD and senior management Co-responsible for effective delivery of key digital initiatives and omni-channel customer journeys through provision of functional strategic and operational support to all value streams, tribes and squads Bridging BUS, IT, Finance and HR on the C and B executive level on many organisational topics Working on organisational culture themes, running management conferences, innovation platforms Acting as a PMO wherever necessary
Program manager for around 200 digital staff working in 8 fully agile labs Set up effective agile delivery structures, functional governance and steering platforms Accelerated agile implementation and implemented key agile supporting processes from IT to Finance Standardised key organisational functions and reporting within the organisation and to top management Provided functional support to all agile units enabling them through both tactical and strategic actions
Responsible for heading a program tasked with complete redesign of the main mass market bank offering including products, pricing, bundling, processes, communication, channels, customer experience, employee motivation, group cooperation, etc. Mainstream offer accounts for about 2/3 of retail revenues, ie. billions of CZK and hundreds of thousands of customers
My role with CSOB was focused on management consulting to top level management within various key business areas. Within the years I have gained exposure to or played key role in topics such as: Transformation, Branding strategy, Loyalty programs, Customer value propositions, Digital strategy, Internal merger, Internal simplification, Customer centricity, Innovations management, etc. I frequently liaised with top management on ad-hoc business challenges as well as personally led large teams/programs with defined business delivery goals.
Led large BUS/ICT activity to create and bring to life a completely new Premium banking concept for affluent clientele within one of the top 3 banks in Czech Republic with the goal of becoming a market benchmark. - Responsible for complete overhaul of segment that brings about 1/3 of all retail revenues, ie. billions of CZK yearly. Brought the new concept to market in an extremely short time - Premium has since its launch attracted thousands of new clients and has become a true market revolution in its new own segment and approach - Customer satisfaction levels were at all time highs and distribution network greatly satisfied with the package leading to improved sales, x-sells, retention - Premium delivered innovation to clients and internally at many different levels - Multiplied sales of insurance and revolving products
In the role of Deputy head of dealing I was responsible for multi-billion dollar trading book of the company as well as for execution of client trades. I have devised new pricing models, developed and launched completely new offerings for clients (new share and futures markets) and was responsible for the day to day management of team of dealers and sales traders.