Dallas-Fort Worth Metroplex
Operating at the intersection of product, business operations, and enterprise technology—focused on helping organizations move from reactive execution to intentional, value-driven systems. 10+ years of experience leading initiatives that bring structure, clarity, and financial discipline to complex IT environments. Core focus includes aligning product, operations, and technology strategy with measurable business outcomes. Proven track record of transforming how teams execute by introducing structured operating models, redefining work intake and prioritization, and enabling up to 3x improvements in engineering throughput. Led large-scale SaaS optimization and portfolio visibility initiatives—partnering across business and technology teams to assess tool usage, eliminate inefficiencies, and implement centralized management capabilities. These efforts delivered $5M+ in ROI while strengthening governance and decision-making. Extensive experience supporting executive leadership with financial planning and governance—managing budgets across multiple teams, tracking spend at a GL level, and shaping forward-looking investment strategies. Key strengths include: • Bridge strategy and execution across product, operations, and finance • Communicate complex ideas with clarity and influence at all levels • Build scalable systems from ambiguous, unstructured environments • Drive adoption by aligning stakeholders and positioning solutions effectively I bring a balanced perspective across product thinking, operational rigor, and financial insight—enabling organizations to scale with intention.
• Led a company-wide SaaS optimization initiative by auditing tool usage and interviewing 100+ stakeholders across business and IT teams • Designed and executed a structured research and discovery plan to assess tool effectiveness, redundancy, and business value • Identified inefficiencies and drove consolidation of tools, resulting in multi-million dollar cost savings • Built and presented a business case for a centralized SaaS management strategy, securing executive buy-in from the CIO • Led selection and implementation of Zylo, establishing the organization’s first SaaS portfolio management capability • Delivered $5M+ ROI through license optimization, tool rationalization, and improved governance • Owned backlog strategy and prioritization, aligning product, engineering, and business stakeholders to drive execution
• Transformed how IT executed work by introducing structured agile practices in an environment where all tasks were previously treated as “projects” • Redefined work classification by creating new issue types and workflows, enabling better prioritization, faster execution, and improved visibility • Increased engineering team throughput by 3x by streamlining processes and eliminating unnecessary project overhead • Established backlog triage and prioritization frameworks, bringing clarity and consistency to cross-functional work intake • Built strong cross-functional relationships across engineering, product, and business teams, becoming a trusted partner for execution and delivery
• Project aimed at building and implementing new features for the Plan View Portal website TRP’s Retirement Plan Services (“RPS”) organization. • Closely working with Product Owners (POs) to convert business vision into technical requirements, attend meetings to understand and analyze, and to learn the business view. • Negotiating business requirements to align with technical requirement perspective. Also, articulating the feasibility and the limitations of the current system • Enlightening POs on potential missed requirements, adding missed requirements to backlog list for improving the current system. Also, creating cases to showcase the advantages of implementing backlogs • Analyzing the requirements to further refine them to provide the team to produce a useable end product to the customer. • Coordinating with multiple teams to understand the requirements • Worked on a module to push user data to Servicenow application. • Performed regression testing on Servicenow to validate the data. • Followed Kanban methodology for new stories to flow through the discovery process and used Visio to draw journey maps. • Writing the user stories in CA Agile Central (Rally) to present the team with the final requirement. • Writing and executing the SQL queries to analyze the data requirements and to set up data for validating the requirements. • Helping the testing team to understand the requirements, by creating test cases to effectively test the requirement, capture testing with the required test scenarios and screen shots in HP ALM tool. • Actively supporting functional testing for the developed user stories
• Project aimed at data strategy for TRP’s Retirement Plan Services (“RPS”) organization, to build and implement the foundation of a new RPS Reporting Database. • Successfully created Test Plans, Test Scripts, and tested the tables included in the Reporting Database, executed them in Test Lab using HP ALM. • Analyzed the data thoroughly being migrated from Mainframes(Blue Zone) to the RPS Data Hub (a set of tables used for data standardization and data Quality) • Analyzed STM’s (Source to Target Mapping) and mapping specifications are in sync with created system. • Worked closely with the developers to understand the system end to end, provided valuable insights on the gaps observed during the test execution. • Created and used SQL Queries to analyze target data for test plan execution • Raised defects on the discrepancies observed during the test execution. • Constructed the final Test report summary (including RTM, end to end scenarios, etc.) to be provided to the client. • Performed performance analysis for two environments DEV and QUAL, gathered statistical data, and created dashboard reports using HP ALM. • Taught and mentored new colleagues introducing them to the project.
•Requirement analysis by conducting requirement workshops, interviews and focus group discussion with Business users; conducting one-to-one interviews with the important stakeholders involved •Lead requirements gathering session and verification, ensuring that requirement statements are complete and consistent which conform to standard •Business process modelling to understand the as-is and design the to-be business process accordingly •Prepared test scope, plan and strategy along with the testing team, maintaining issue Tracker on testing tools during the entire Design and Development phase
•Developed a Microsoft Access database for textile store and transferred all data into a SQL Server database using Data Transformation Service •Constructed fact table and dimension tables for the application to generate appropriate reports for the store •Designed a cube using SQL Server Analysis Services to perform OLAP analysis and also generated reports using Excel that show sales for different levels of dimensional hierarchies
Receptionist, Writing Center •Assisted on average 40 students per week by scheduling appointments, provide information on services •Clarified students on how to write by recognizing in which style the assignment had been addressed and formatted assignments •Dealt with large Excel sheet to determine the performance of the Writing Center by pulling monthly reports •Maintained the database of Writing center by inserting, updating and documenting student records •Gained excellent communication skills as wells as writing, presentation and documentation skills
•Determined and assembled data for the project that allows the clients of a local bike company to book for the available training courses •Build SQL queries to meet the client requirements and implemented the queries on the database •Performed the test cases based on the technical design specifications and test conditions •Coordinated with the team members and the clients to ensure the integration of data as well as normalized the existing data