Priyamvada Singh

Customer Success Manager - RFA | Stripe

Bengaluru, Karnataka, India

About

Experience

  • Customer Success Manager at Stripe
    Jan 2022 - Present · 4 yrs 7 mos

    Responsible for the adoption and expansion of Revenue and Finance Automation products (Stripe Billing, Stripe Tax, Financial Reporting etc ) for existing and new customers of Stripe

  • Customer Success Manager at Recko | A Stripe company
    Mar 2021 - Jan 2022 · 11 mos

    Lead post-sales engagement, growth, retention and renewal of customers at Recko - A Stripe company

  • MoEngage Inc. (2 yrs 7 mos)
    • Senior Customer Success Manager
      Jul 2020 - Mar 2021 · 9 mos

      Aiming to solve for the customer engagement and retention problems for mobile first businesses

    • Customer Success Manager
      Sep 2018 - Jul 2020 · 1 yr 11 mos

  • Application Analyst at Standard Chartered Global Business Services
    Jun 2016 - Sep 2018 · 2 yrs 4 mos

    Technical and production support analyst in standard chartered bank . - Troubleshoot, analyze and escalate production bugs in digital channel products through customer acceleration program. Currently learning the technical aspects of the Internet and mobile banking application. - Implement I-Banking products for retail banks customers. Provide Post products launch support. I work in a cross functional role and interact with global business team, technical development team as well application facing Clients. - Familiar with industrial programming languages such as SQL, JAVA and Unix. I have hands-on experience with synthetic dynatrace and BMC CRM tools and SVN .

  • Content Writer at Amplifyworks
    Aug 2015 - Aug 2015 · 1 mo

    Brainstormed on descriptive content writing for more than 100+ products for online shoppers to enhace their visibilty in seach engine. To use basic keywords and employ simple search methods