Angeles, Central Luzon, Philippines
I have been working in the BPO Business Industry for almost 6 years, my proficiency in both Filipino and English communication is essential in the BPO industry, especially in roles that involve client interaction and support. My familiarity with GoHighLevel, Credit Repair Cloud Software, Salesforce, Samson CRM, and ZOHO CRM software indicates my adaptability to different platforms commonly used in the industry. This versatility is highly valuable in various BPO roles. My attention to detail is crucial for maintaining accuracy in tasks such as data management, client information handling, and documentation. My skills are vital in addressing client concerns, resolving issues efficiently, and optimizing processes to enhance overall performance. ability to work independently demonstrates your self-motivation and reliability, and the ability to tolerate and adapt to various situations is beneficial in dealing with diverse clients, navigating changes within the industry, and working in dynamic environments. SKILLS: Retail Customer Service - 1 Year General Customer Service Telco - 3 Years General Customer Service and Technical Support - 1.5 years Telesales Mobility Inbound and Outbound call - 1.2 Virtual Assistant Administrative Task and Client Relation 1- year Travel Agent Specialist - 3 months Apps/ Tools: GohighLevel- 1 Year Zoho CRM- 1 Year Credit Repair Cloud - 1 Year Credit Dispute Management 1- Year Microsoft-8 years Excel- 3 years SalesForce 3-years Samson CRM 3- Years Membermaint - 2 months
We're a credit repair specialist
Telecomunnication customer service