Dubai, United Arab Emirates
Dynamic people leader with proven experience driving strategic initiatives and collaborating with cross-functional teams in the elevators, telecom and energy sectors. Skilled in managing complex projects, aligning business goals with technical solutions, and optimizing processes to deliver measurable results. Adept at developing and coaching high-performing teams, fostering collaboration, and steering organizational growth. With a strong foundation in techno-commercial roles and project & deployment management, I bring a strategic mindset to problem-solving and decision-making, ensuring alignment between customer needs, product innovation, and business objectives. Passionate about leveraging technology and data to create sustainable, scalable solutions that drive long-term success. I am committed to leveraging leadership expertise, agile principles, and strategic vision to advance organizational goals and drive continuous improvement.
-> Serving as MEA regional expert for KONE Products & Pricing Tools, ensuring alignment with KONE Way processes and systems -> Supporting product and pricing tool updates to enable safe, convenient, and reliable elevator and escalator offerings across diverse building types -> Providing coaching and guidance to KONE teams on tool usage, product understanding, and process adherence -> Driving consistent communication and deployment of KONE Way solutions across MEA to support business efficiency and customer value
-> Provided commercial and technical support for Middle East export projects throughout the tender and order lifecycle -> Managed end-to-end sales processes to drive revenue growth, unit sales, and customer engagement -> Collaborated closely with business partners and clients to understand requirements and deliver tailored technical solutions -> Ensured on-time delivery by coordinating product specifications, lead times, and order input through SAP ->Prepared quotations, conducted product presentations, and led tender reviews, negotiations, and order finalizations
-> Techno-commercial expert with deep knowledge of telecom power solutions, including AC/DC systems, batteries, UPS, and renewable energy -> Delivered pre-sales support, technical presentations, and solution customization to meet diverse client needs -> Coordinated sales and service projects, consistently achieving targets across telecom accounts -> Trained sales teams and developed technical content to improve customer engagement and product understanding ->Contributed to product strategy and marketing through competitive analysis and participation in industry events
-> Assisted in installation, configuration, and testing of Uninterruptible Power Supplies (UPS) for commercial and industrial use -> Performed technical troubleshooting and preventive maintenance on telecom power systems to ensure reliability -> Collaborated with cross-functional teams to manage project timelines and provide after-sales support -> Developed user manuals and technical documentation to support customers and maintenance teams