Pune, Maharashtra, India
A seasoned operations professional with 21 years’ ground level to senior management experience in Courier and Express cargo industry with thorough knowledge of Surface transport, Domestic Air cargo, eCommerce Logistics and all facets of Service center and Hub operations. Meticulous planner with exposure to load planning and space optimization for ensuring continuously improving targeted service levels. Proven leadership qualities in building and motivating the team towards setting and driving targets for business growth. A keen analyst with demonstrated negotiation and relationship management skills and abilities in liaising with local authorities and external agencies for ensuring smooth operations . Experience of working in cross cultural environment.
One of the founding team member at Xpressbees in 2015 Setting up networking and hub operations PAN India Strategizing and planning for regular operations, contingency and spike of seasonal volumes Vendor negotiation and empanelment to ensure maximum coverage at minimal costs Set up one of the most cost efficient Linehaul operations in the eCommerce Industry Conceptualization, logical architecture and building Line Haul Cost Optimization (LHCO) system to completely automate vendor allocation without favoritism or prejudice Started Air Cargo business to reduce dependency on co-loaders resulting in significant cost savings
Joined as Senior Manager – Operations for West Region (Digital Age Retail Pvt Ltd / Firstcry.com) Established end to end logistics network for inhouse needs at FirstCry.com Responsible for Hub Operations, Linehaul and Last Mile Operations for West region Promoted to AGM position in 2014 – responsible for Linehaul and Hub Operations PAN India
Service centre operations Vendor Negotiation and empanelment Ensure Internal Quality MBO's for ISO compliance Client Coordination. Providing innovative networking solutions DHL Employee Of the Year -2007 from the entire South Asia Pacific Conferred with Certificate of Merit at Laos, Vietnam. Thrice receipient of BRAVO BLUEDARTER award 2007, 2002 and 2001 Outstanding Performer for 2006 TWINKLING STAR OF BLUEDART Handpicked for Training on Internal Quality Auditors (IQA) and was chosen as Internal Quality Auditor