County Dublin, Ireland
With 15 years of diverse IT engineering experience across multiple platforms and industries, I am an Engineering Manager at AWS Support, leading a team of 15+ cloud engineers who provide technical support for AWS networking domains in Dublin, Ireland. I hold a Bachelor's degree in Computer Applications and career certifications in Cisco networking, Red Hat operating systems, Amazon Web Services, and ITIL. I am passionate about DevOps, software development, people, and product management, and have a proven track record in support, operations, automation, and development among multiple multinational companies. I have experience working as both an individual contributor and a manager, collaborating with cross-functional teams and stakeholders to deliver high-quality solutions and customer satisfaction. I am a strategic thinker, problem-solver, and dedicated to achieving excellence in every project and task. I thrive in fast-paced and dynamic environments, and am committed to continual learning and development.