Gurugram, Haryana, India
Certified Salesforce Developer with 4.5+ years of hands-on experience in Salesforce Development, Configuration, Automation. Masters in Computer Science from IIT Roorkee. Skilled in leveraging Apex, Triggers, Lightning Web Components and No Code tools like Flows to drive efficient and customized solutions.
• Developed reusable Lightning Web Components (LWC) to enhance user experience and streamline business processes. • Built a centralized Messaging Inbox for real-time conversation tracking and two-way customer communication, improving response efficiency by 30%. • Integrated ChatGPT APIs with Salesforce for AI-powered customer interactions and automated responses. • Implemented dynamic file size handling based on file type, enhancing data management capabilities.
• Successfully led end-to-end project implementations, starting from object creation, setting up user permissions, and data security & sharing settings. • Demonstrated expertise in integrating Salesforce with third-party and developed custom solutions using REST APIs, resulting in streamlined processes and enhanced system capabilities. • Implemented automation using Flow, Process Builders, and Triggers, optimizing business workflows and improving efficiency. • Managed data migrations using Data Loader and Microsoft Excel, ensuring smooth, reliable and accurate data transfer. • Developed custom components utilizing Lightning Web Components (LWC), Aura Components and Apex.
• Successfully led end-to-end project implementations, starting from object creation, setting up user permissions, and data security & sharing settings. • Optimised Apex triggers to improve system performance. • Configured Salesforce security and sharing settings to enforce data protection and compliance. • Authored comprehensive Apex test classes to ensure high code coverage and maintainability.