Prashant/John Gupta

About

Skilled Operations Group Leader bringing a self-directed and confident management style developed over 13 years of experience in US Healthcare RCM. Able to oversee diverse aspects such as training, documentation and financial reporting. Excellent problem-solving, conflict management and project coordination skills

Experience

• Home Health Revenue Cycle Account Manager at Private Practice
  Sep 2020 - Present · 5 yrs 10 mos

  Home Health Revenue Cycle Account Manager

• Transition Manager Medical billing RCM end to end at Medical Billers and Coders (MBC)
  May 2020 - Aug 2020 · 4 mos

  Project transition and problems solving in US healthcare RCM

• Assistant Manager- Home health and hospices at 3Gen Consulting Services, LLP
  Aug 2018 - Apr 2020 · 1 yr 9 mos

   Handling entire functions of Healthcare RCM Process from Billing till Accounts Receivable & Collections  Experience working with multiple EMR and PMS systems.  Multiple projects are taking care with proper collection plan with financial agreement  Taking care all training part from process transition to streamline the projects  Working on different type of Aging reports based on different criteria's  Working with software team to help clients to resolve their quires on Clearing and PMS  Assess team's Productivity and Quality Levels and provide necessary feed backs to the team  Fixing or report any unresolved issues concerning the team on a timely manner  Learn the new changes and keep the team updated on the same

• Private Consultant at Private Company
  Nov 2017 - Jul 2018 · 9 mos

  Worked as a private consultant as a freelancing as US Recruiter and Lead Generation

• Group Leader- US healthcare- Medical billing RCM AR at Access Healthcare Services
  Apr 2016 - Oct 2017 · 1 yr 7 mos

  ACCESS Healthcare International – Pune, Maharashtra  Run the inventory report on daily basis as per clinic & Provider wise and analysis the volume to do AR follow,  Guide Team to reduce AR ageing which help to collect the optimize collections.  Manage day-to-day activities with the team.  Raising & responding to clients on any process related queries and manage 1st level of escalations.  Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLA’s.  Coordinating with the quality team to perform quality check on the A/R follows and providing the feedback to team to improve the quality.  Call monitoring by taking care live call barging to check the quality of calls and help members to improve their confident.  Tracking and maintaining metrics for a variety of data includes attendance, productivity, and Quality and client feedback.  Mentor to analysts and senior analysts. Supervise and train junior staff or new trainees and encourage good A/R follow up skills and work ethic