Leeds, England, United Kingdom
At Tata Consultancy Services, the focus is on pioneering strategic enterprise solutions that bolster operational efficiency and scalability. Pivotal to this role is a strong foundation in Agile and DevOps methodologies, which has enabled the delivery of innovative technical solutions and proficient IT financial management. The previous tenure as an Ecommerce Consultant at IDS Logic was marked by leveraging Magento expertise to navigate ecommerce platform integrations with various systems. This role capitalized on a global perspective to ensure timely project delivery and nurtured robust stakeholder relationships.
• Lead global software engineering, infrastructure and operations teams spread across USA, Ukraine and India. • Key contributor to Product Development Strategy leading to focused investments in technology systems and skills • Restructured software development and delivery processes on the tenets of Agile and DevOps principles with significant improvements in quality and speed • Lead delivery of innovative and robust technical solutions on time and with quality through important architectural considerations, technology choices, buy vs. build • Engaged with internal and external stakeholders across the globe for planning and delivery of key projects • Managed IT budget as part of financial planning responsibility for the global engineering teams • Oversaw capacity planning, skills gap analysis, recruited and developed top talent • Managed cross-functional teams in a globally distributed and multicultural environment • Managed multiple product lines which include B2B & B2C Online Ordering & Table Booking System for Restaurants in USA & UK, SAAS Platform for Onboarding, Loyalty & Affiliate Management, B2B & B2C eCommerce Platform for Grocery Supermarkets in USA & Egypt, Automated Social Media & Marketing Portal, Ad Portal for Suppliers etc. • Lead integration of In-house/3rd party CRM, POS, ERP, Warehouse & Delivery Systems. • Lead delivery of omni-channel platforms which includes Web, Consumer Apps, Management Apps, Phone Ordering, POS Ordering etc.
• As an E-commerce Consultant, setup Retail & Online operations for ActiveInStyle (https://www.activeinstyle.com/) across UK. I was overseeing the technical & operational development life cycle for the client's e-commerce platform. From requirements definition through to UAT and go-live, I ensured that we deliver on our propositions and create work of lasting value.
• TV Market’s products are successfully marketed using DRTV (24/7 Teleshopping channels on satellites). As a Web Project Manager, I was responsible for the smooth and safe operation of a busy, SKU intensive, E-Commerce & Teleshopping Technical Operations worldwide with special focus on UAE, Saudi, Egypt, and Armenia. • Coordinated with the Sage Middle East team for In-house Sage 300 ERP Data Centre implementation. Managed operations from initial negotiation to drafting & finalizing the requirements/setups. • Coordinated with the network team for setting up the Call Centre & VOIP network in different offices. • Managed development of Logistics automation that includes procurement, delivery, and route planning. • Migrated the existing eCommerce platform from ROR to Magento Enterprise.