Hicksville, New York, United States
I'm a data-driven E-commerce professional who helps multichannel businesses grow — not just by managing operations, but by finding the opportunities hidden in the numbers. Over the past 2+ years, I've worked across Amazon, Walmart, eBay, Shopify, and Groupon, overseeing accounts that generate over $15M in revenue. My work spans the full e-commerce lifecycle: building and optimizing product listings, running promotional campaigns, managing inventory across platforms, and analyzing KPIs like conversion rate, CTR, ROAS, and AOV to identify what's working — and what needs fixing. What I bring beyond the day-to-day is a strategic lens. I've identified high-performing SKUs and reallocated ad budgets to maximize ROI. I've used Walmart's automated pricing tools and rollback campaigns to reduce referral fees and boost conversions. I've A/B tested listings, restructured titles for marketplace SEO, and launched deals timed to peak demand — all with the goal of moving the revenue needle in a meaningful way. On the operations side, I've led and mentored a team of e-commerce specialists, coordinated with fulfillment and warehouse teams to reduce shipping errors, and reported directly to the Director of E-commerce with strategic recommendations and performance insights. Whether it's resolving a chargeback, managing a product launch, or aligning promotions with inventory levels during a high-demand period, I take ownership and follow through. Before moving into e-commerce, I managed marketing and sales strategy in the real estate sector — running Facebook and Google Ads campaigns, working within CRM systems, and sharpening the stakeholder communication skills I use every day in my current role. I hold a Master of Science in Computer Science & Information Sciences, which gives me a structured, analytical foundation in an industry that rewards those who can turn data into decisions. If you're building or scaling an e-commerce operation — or looking for someone who can manage the complexity and still see the bigger picture — I'd love to connect.
• Created and managed product listings and catalog operations across Amazon, Walmart, eBay, Shopify, and Groupon, overseeing accounts generating over $15M in revenue • Analysed key e-commerce KPIs including conversion rate, CTR, traffic, and revenue to identify trends and growth opportunities • Optimized product titles, descriptions, images, and pricing strategies to improve listing performance and marketplace rankings • Leveraged Walmart automated pricing tools, deals, and incentives to improve competitiveness, increase conversions, and reduce referral fees • Identified growth opportunities across marketplaces by analysing performance data and implementing pricing and promotional strategies • Planned and executed promotional campaigns (Walmart rollback pricing, seasonal deals), increasing traffic and improving conversion rates • Managed Walmart deals and savings programs by optimizing pricing strategies to enhance competitiveness and drive sales growth • Monitored and optimized eBay Promoted Listings campaigns, improving impressions, CTR, and ROAS through data driven adjustments • Identified high-performing SKUs and strategically allocated advertising budget to maximize ROI and revenue growth • Conducted A/B testing on product listings, pricing, and promotional strategies to improve conversion rates and customer engagement • Built and maintained Excel reports (Pivot Tables, VLOOKUP) to track sales performance, inventory, and pricing trends • Managed Shopify product updates, merchandising, and content accuracy to ensure an optimized customer experience • Monitored and managed inventory levels across platforms to prevent stockouts and overselling • Provided end-to-end eCommerce client support, including pre- and post-order assistance such as order review, WTS (where-to-ship), tracking updates, returns, claims, chargebacks, defects, partial refunds, and replacement requests. • Collaborated with internal teams to resolve shipping issues including mis-shipments, swapped
• Managed property listings and contributed marketing ideas and strategies to drive customer engagement and sales conversions • Collaborated with marketing teams to execute Facebook Ads, Google Ads (AdWords), and email marketing campaigns to increase property visibility and lead generation • Utilized CRM systems to manage leads, track customer interactions, and improve lead conversion rates across sales funnel • Analysed customer interactions and campaign performance data to optimize marketing strategies and improve conversion rates • Coordinated with internal teams to maintain accurate inventory tracking and client communication • Generated and managed sales leads through marketing campaigns, improving pipeline visibility and conversion tracking • Developed strong communication and stakeholder management skills through direct client interactions