Pradeep Sapaliga

Client Delivery Manager- NTT Data Inc|Service Delivery|Data Center Operations|Project Management| Resource Management

Mumbai Metropolitan Region

About

Experienced Consultant with a demonstrated history of working in the information technology and services industry. Skilled in Incident Management, Service Delivery, Problem Management, ITIL, and IT Service Management. Strong consulting professional with a Bachelor of Commerce (B.Com.) focused in Accounting and Finance from St. Xavier's College. Having experience in handling International and Domestic projects and the Data center with ITIL framework.

Experience

  • Client Delivery Manager at NTT DATA, Inc.
    May 2020 - Present · 6 yrs 2 mos

  • Project Manager at CMS IT SERVICES Pvt. Ltd.
    Oct 2015 - May 2020 · 4 yrs 8 mos

  • ITSM Consultant at Larsen & Toubro Infotech
    Mar 2011 - Oct 2015 · 4 yrs 8 mos

    Incident, Problem and Change Management

  • Problem Manager at IBM India Private Limited
    Jan 2010 - Jan 2011 · 1 yr 1 mo

    Problem Management

  • Incident Analyst at Wipro Infotech
    Nov 2007 - Jan 2010 · 2 yrs 3 mos