Pickering, Ontario, Canada
As a Receive Dock Supervisor at Amazon Canada, I lead a dedicated team in managing the first step of our fulfillment process — receiving and processing inbound shipments with speed, accuracy, and safety. With several years of experience in high-volume warehouse operations, I specialize in optimizing dock flow, enforcing compliance with safety and quality standards. My daily focus includes team leadership, operational efficiency, and cross-functional collaboration to ensure that inbound logistics align seamlessly with our fulfillment goals. Whether it's troubleshooting a delivery issue, training new associates, or implementing process improvements, I thrive in fast-paced, hands-on environments where leadership and precision make a measurable impact.
Worked as a receive dock supervisor in Amazon-YOO1, the second TNS building in east Canada. Contributed by aligning associates on following standard work, maintaining DPMO within threshold, streamlining communications between dock, receive and stow to guarantee consistent work availability. • Support daily management of department duties, including allocating labor, assigning job duties, and supervising up to 30-40 Associates. • Ensuring safety at all times by addressing safety hazards, coaching associates to work safely, and promoting safety initiatives. • Planning shift according the IPT & ALPS plans and fulfilling the numbers. • Handling and processing of both vendor and transship volumes above 50 k units per shift. • Providing clean dock handoffs for consecutive 4 months, setting up for success.
Worked in Inbound and Outbound department to help team achieve the targets in timely manner. • Performed various critical roles such as Process guide and Problem solver. • Received consistent positive feedback from Manager every week for both quality and quantity. • Worked under minimal supervision and built qualities like problem solving. • Solve problems that an associate encounter with inventory, including printing ASIN labels, damage outs, move items, sideline items and adding expiration dates to beauty and other health products. Outbound processing, picking and sorting of customers packages. • Operating power industrial truck with safety protocols to pick merchandise for orders with meeting tight deadlines • Slamming and stacking goods into trailers providing customers appropriate and undamaged goods with full satisfaction.