Poompozhil Sivanesan

CSA, CAD & CIS-ITSM Certified || Consultant at Deloitte

Bengaluru, Karnataka, India

About

Over 5 years of experience in IT Industry, experienced in designing, development and Implementation of ITSM. Experience on various IT services of Service-Now tool like Incident and Problem Management, Service Catalog Requests, Configuration Management, Knowledge Management, Reporting, Asset and Change Management.Considerably worked writing Service side scripts, developing Business Rules, UI Action , Client script.

Experience

  • Consultant at Deloitte
    Feb 2024 - Present · 2 yrs 6 mos

  • ServiceNow Developer at Accenture
    Apr 2022 - Feb 2024 · 1 yr 11 mos

  • Capgemini (Bangalore Urban, Karnataka, India)
    • Associate Consultant
      Apr 2021 - Mar 2022 · 1 yr

    • Senior Software Engineer
      Apr 2020 - Mar 2021 · 1 yr

    • Software Engineer
      Feb 2019 - Mar 2020 · 1 yr 2 mos