Pooja Raghuvanshi

Retail Operation Executive at Hewlett Packard Enterprise

Lucknow, Uttar Pradesh, India

About

Retail leader with profound and broad expertise in every aspect of store management. Critically evaluates and minimizes operational costs in context of store profitability. Creates and promotes caring customer service program for entire staff. Coaches every employee toward individual goals. Establishes retail environment that encourages positive customer experience and promotes realization of sales targets.

Experience

  • Sales Associate at Lenovo
    Nov 2018 - Present · 7 yrs 9 mos

  • Retail Operation Executive at Hewlett Packard Enterprise
    Jun 2014 - 2018 · 3 yrs 8 mos

    To create awareness of our products and Sales of our products Marketing and promotional campaigns To maintain good relationship with the retailers. Keeping in contact with existing customers in person. Making appointments with and meeting new customers. Promoting new products and any special deals. Advising customers about delivery schedules and after sales service. Recording orders and sending details to the sales office. Giving feedback on sales trends.

  • Back Office (Operations) at Reliance Digital Retail Ltd.
    Mar 2011 - Jun 2014 · 3 yrs 4 mos

    Handling SAP for supply chain management. Making Goods Receipt (GRN)-Inward. Making Goods Returns to distribution (GRDC) for damage stock, Non moving stock & excess stock-Outward. Coordinating with merchandisers. Coordinating with vendor. Insuring of proper Documentation.

  • a Back Office Co-ordinator at S. K. Enterprises
    Jun 2009 - Feb 2011 · 1 yr 9 mos

    Making bills. Follow up for payment. Supervising a team of 12 fields Executive. Cash collection. Customer dealing. Inventory Management outstanding.

  • Customer Care Executive at Intouch Solution
    Oct 2005 - Dec 2006 · 1 yr 3 mos

    Providing professional Customer Service. Training the new Employees.