Dublin, County Dublin, Ireland
As a recent Master's graduate in Human Resource Management, I am eager to transition my academic knowledge and practical experience into a fulfilling HR career. My academic journey has equipped me with a comprehensive understanding of HR fundamentals, including talent acquisition, HR planning, and employee relations. Simultaneously, my previous customer service roles have cultivated a strong aptitude for building relationships, resolving conflicts, and delivering exceptional service. These experiences have instilled in me a deep appreciation for the human element in organizations and a passion for creating positive employee experiences. I am confident in my ability to contribute meaningfully to an HR team while continuing to develop my skills and knowledge in the field.
• Respond to consumer queries and give relevant product suggestions regarding virgin media. • Achieve individual and team sales targets through effective selling techniques and upselling. • Conduct frequent stock checks and report any irregularities to the store manager. • Manage cash and card payments safely and effectively.
• Acted as a mentor for new or junior sales team members and provided onboarding assistance. • Possessed Food Safety Certification, complemented by comprehensive Health and Safety training, and holds HACCP certification. • Champion the use of point-of-sale systems, streamlining transactions and ensuring smooth payment processing. • Maintained unwavering commitment to health and safety protocols, fostering a secure and sanitized environment for patrons and staff.
● Promoted ethical standards and legal obligations in everyday activities. ● Administered the successful implementation of business continuity plans according to guidance from Service Delivery Team Lead and APOC. ● Expedite the handling of lost property left in terminals, fostering compliance with company policy.