Rotterdam, South Holland, Netherlands
HR professional with international experience and an MA in International Relations (Leiden University). Currently working as an HR Officer at West Coast Supply Group, supporting the full HR lifecycle with a focus on onboarding, learning & development, offboarding, and HR communications. Previously at The Kraft Heinz Company, I managed candidate assessments, coordinated interviews, and contributed to projects that improved recruitment and onboarding. My background in the travel industry further strengthened my communication, adaptability, and stakeholder management skills. Fluent in Greek and English, advanced in French, and learning Dutch and Spanish, I bring a multicultural outlook, organizational skills, and a people-centered approach to HR. I am passionate about building inclusive workplaces and driving initiatives that enhance both employee experience and organizational growth.
Maintaining and updating employee records in the AFAS HR portal, ensuring accurate documentation of contract changes, salary adjustments, and employment status updates while adhering to data protection regulations. Preparing employment contracts and employee documentation for new hires, contract extensions, and other HR-related changes. Leading HR communications by drafting company-wide updates and newsletters while enhancing employee self-service resources through process documentation and updates to the employee guidebook. Developing and managing personalized training programs, utilizing the Pluvo platform to create engaging learning experiences tailored to employee development needs. Acting as a trusted HR representative and first point of contact for general employee inquiries, responding to HR policy-related questions, administrative procedures, and system-related concerns via email, phone, chat, and JIRA portal Managing cases related to the 30% facility and sponsorships, ensuring compliance with immigration policies and providing employees with necessary guidance.
Conducted initial resume screenings and candidate assessments for internship positions leading to significant milestones of covering all positions before the preferred starting date. Successfully collaborated with HR to streamline recruitment processes, resulting in improved efficiency and reduced time-to-hire. Demonstrated strong leadership and project management skills by spearheading and actively contributing to various HR-related initiatives, including hosting an in-house student association visit, onboarding experience survey, and others. Effectively managed stakeholder relationships, showcasing exceptional organizational skills to ensure the smooth execution of projects.
Successfully administrated passenger reservations, adeptly handling changes, cancellations, and additional service requests, while delivering comprehensive information on airline travel. Showcased exceptional organizational skills and a commitment to rigorous procedures, ensuring seamless management of passenger reservations. Acquired crisis management proficiency by attentively communicating with passengers and delivering exceptional service in challenging situations. Earned two formal compliments from passengers, recognizing the provision of outstanding service.
Authored engaging travel articles that delved into diverse facets of the travel industry, drawing from extensive first-hand experiences in visiting cities, states, and countries. Evaluated key aspects such as boarding and lodging facilities, travel convenience, and the cost of stay to provide comprehensive insights. Successfully captivated readers' interest through compelling travel articles published on the company's website, offering a vivid portrayal of various destinations and travel experiences. Enhanced the storytelling experience with a curated personal collection of photos, adding a visual dimension to the written content and further engaging the audience.