Greater Sydney Area
Innovative and influential leader with ๐ฒ๐ ๐๐ฒ๐ป๐๐ถ๐๐ฒ ๐๐ด๐น๐ผ๐ฏ๐ฎ๐น ๐ฒ๐ ๐ฝ๐ฒ๐ฟ๐ถ๐ฒ๐ป๐ฐ๐ฒ ๐ถ๐ป ๐ฑ๐ฒ๐น๐ถ๐๐ฒ๐ฟ๐ถ๐ป๐ด ๐ฃ๐ ๐ข ๐๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป๐ ๐ฎ๐ป๐ฑ ๐น๐ฎ๐ฟ๐ด๐ฒ-๐๐ฐ๐ฎ๐น๐ฒ ๐ฐ๐ฟ๐ผ๐๐-๐ณ๐๐ป๐ฐ๐๐ถ๐ผ๐ป๐ฎ๐น ๐๐ฒ๐ฐ๐ต๐ป๐ผ๐น๐ผ๐ด๐ ๐ฝ๐ฟ๐ผ๐ด๐ฟ๐ฎ๐บ๐, in complex regulatory environments with large customer bases. Proven track record of enhancing high-profile customer programs, using data-driven strategies, excels in simplifying complex data, into actionable insights for stakeholders. Uses empowering leadership, ๐๐๐ฟ๐ฎ๐๐ฒ๐ด๐ถ๐ฐ ๐๐ต๐ถ๐ป๐ธ๐ถ๐ป๐ด, ๐ฎ๐ฑ๐ฎ๐ฝ๐๐ฎ๐ฏ๐ถ๐น๐ถ๐๐ ๐ฎ๐ป๐ฑ ๐ฒ๐ ๐ฐ๐ฒ๐ฝ๐๐ถ๐ผ๐ป๐ฎ๐น ๐ฐ๐ผ๐บ๐บ๐๐ป๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป, to transform PMOs and deliver positive business outcomes Committed to driving sustainable growth and improving operational efficiency, I am eager to leverage my extensive experience and innovative approach to help organisations achieve their strategic objectives โ ๏ธ๐๐ช๐ก๐ฉ๐-๐๐ฃ๐๐ช๐จ๐ฉ๐ง๐ฎ ๐๐ญ๐ฅ๐๐ง๐๐๐ฃ๐๐ โ Highly regulated Technology Environments - Telecommunications, Finance โ ๏ธ๐๐ช๐ก๐ฉ๐-๐พ๐ช๐ก๐ฉ๐ช๐ง๐๐ก ๐๐ญ๐ฅ๐๐ง๐๐๐ฃ๐๐ โ Champion for diversity and inclusion in the workplace, with experience in over 12 countries (Europe, Middle East & Asia Pacific) ๐๐๐๐ ๐๐พ๐ ๐๐ผ๐๐ผ๐๐๐๐๐๐ ๐๐๐๐๐พ๐ โ ๐ฝ๐๐๐ ๐๐๐ผ๐พ๐๐๐พ๐: โ ๏ธ๐ฃ๐ ๐ข ๐ง๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป โ Redesigned and enhanced national PMO function to drive and support the delivery of large-scale, complex infrastructure and multi technologies programs (up to $30bn in value). Embeds robust PMO frameworks to effectively manage risk, interdependencies and consistently deliver results on time and within budget (with a blend of Agile, Prince2, PMP methodologies tailored to the circumstances) โ ๏ธ๐ฅ๐ฒ๐ฝ๐ผ๐ฟ๐๐ถ๐ป๐ด - Transformed the way private and governmental organisations communicate and manage project performance, leading to OPEX savings, streamlined reporting and decision-making โ ๏ธ๐๐ถ๐ด๐ถ๐๐ฎ๐น ๐ง๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป๐ โ Scrum Master expertise, supporting data warehousing cloud migration projects delivery & responsiveness โ ๏ธ๐ฃ๐ฟ๐ผ๐ฐ๐ฒ๐๐ ๐๐ ๐ฐ๐ฒ๐น๐น๐ฒ๐ป๐ฐ๐ฒ โ Customer Experience Focus, Strategic Vision & Leadership, Continuous Improvement ๐ผ๐๐ผ๐๐๐๐๐พ๐ & ๐๐๐๐๐๐๐๐: โ ๏ธ๐ฃ๐ฟ๐ผ๐ท๐ฒ๐ฐ๐ ๐ฃ๐ฒ๐ฟ๐ณ๐ผ๐ฟ๐บ๐ฎ๐ป๐ฐ๐ฒ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ โ Defining KPIs, designing impactful projects controls reporting frameworks โ ๏ธ๐๐ฎ๐๐ฎ ๐ฉ๐ถ๐๐๐ฎ๐น๐ถ๐๐ฎ๐๐ถ๐ผ๐ป โ Keeping it simple & efficient ๐๐๐๐๐๐ ๐๐๐ผ๐ฟ๐๐๐๐๐๐: Stakeholder Collaboration Cross-Functional Team Engagement
โข Project Controls processes and Business performance management framework for the design and construction departments. โข Optimise project governance & streamline decision making process: Identify PMO and Project controls challenges across 8 major Design and Construction programs, provide recommendations, design and implement best practice tailored solutions to optimise data management, reporting framework and stakeholder engagement. โข Coach Project teams to uplift governance and simplify communication to executive stakeholders. PMO Maturity assessment โข Conducted strategic assessments of processes and reporting capabilities, collaborating with stakeholders across data management, project delivery and operational leadership. โข Providing recommendations to ensure single source of truth, defined relevant KPIs with inputs from SMEs and detailed processes walkthrough โข Led developers to design and transition into production simplified, efficient and automated projects performance reports using PowerBI โข Implemented governance consistency and reporting processes improvement, leading to reduction opportunities in OPEX. โข Enabled Senior Leadership and Project Control teams to identify continuous improvement opportunities across people, processes, and reporting frameworks. People Leadership โข Advised Operations executives, Programs and PMO teams on project controls and business performance reporting uplift opportunities โข Collaborated with hybrid, geographically dispersed, multicultural teams, maintaining engagement, focus and collaboration to drive positive business outcomes
Partnered with Intelligen Group to spearhead digital transformation programs for financial institutions, including Rest Super, Helia Group and Endeavour, resulting in improved operational efficiency and enhanced customer experiences. โข Led teams of up to 7 SMEs, including Data Strategists, Architects and Developers to : โข Define the vision and strategic objectives for the use of data โข Conduct data capability assessments including current, target and transitional states. โข Design high level design of data operating model. โข Defined roadmaps and prioritised data-related initiatives to optimise cloud migration and cost efficiency โข Managed internal teams vendors & ecosystem partners (such as Snowflake, Dbt, Matillion) to deliver the change to production environment. โข Drove the provision of on the job and virtual classroom training and knowledge transfer sessions for clients teams.
Review and uplift the program governance, coach and implement suitable PMO best practice, identify Major Programs challenges and opportunities to uplift performance and drive their successful delivery in line with objectives set. โข Collaborated with Major Programs Director, the Telecom Authority Managing Director, the outsourced PMO partner, Procurement, Design and Delivery teams to review and improve end to end delivery and communication processes. โข Transformed the data and analytics platform to adopt innovative models, elevating forecasting precision and capacity planning effectiveness โข Re-defined and simplified the reporting strategy to enhance efficiency and effectiveness of communication between internal teams and to steering committees and board members. โข Managed a team of 5 BAs and external partners to design and maintain operational and executive dashboards to improve the program controls and provide relevant & actionable insights at all levels. โข Presented project controls reporting solutions implemented to NSW Government ministers and Emergency Organisationsโ executives at the Sydney ICC in 2021. โข Reviewed and optimised Data management and governance processes. Uplifted data quality by defining data controls and implementing a reliable single source of truth. โข Established bespoke performance governance. โข Facilitated agile operational deep dive workshops and participated in site visits with cross functional teams and external delivery partners to understand, proactively identify, mitigate and communicate risks, issues and opportunities through data analysis and insights.
Initially hired as a Program Director, for strategic leadership recovering and uplifting the performance of high value programs and built trust amongst peers, delivery partners and with C-suite, became a direct adviser to the Chief Network Deployment Officer and was promoted to Head of National PMO, to design and lead the National deployment PMO overhaul and oversee the completion of design and build multiple technologies networks. Key Roles: โข Head of National Deployment Project Management Office (PMO): - Restructured the national PMO function to align with business objectives - Standardised and improved project management practices across the organisation - Collaborated with Internal teams, Delivery partners and leaders to define the KPIs and analytics - Implemented a forward thinking and agile approach to risk management and problem solving. - Identified and implemented process improvements in collaboration internal cross-functional departments leaders and consulting partners (Accenture and Deloitte) to enhance overall project management capabilities and deliver targets - Recognised by the business Executive Leaders and Senior Stakeholders as instrumental in the delivery of high value Programs. โข Director - High Value Delivery Program: - Enhanced delivery partners and stakeholdersโ engagement and streamlined decision making processes. - Drove the recovery of the Program and achieved the target within budget. โข Director - Multi Dwelling Units Fibre Deployment Program Recovery Value Delivery Program: - Defined the KPIs and analytics required to drive operational efficiencies in all states. - Restructured the Project team to align with program objectives - Defined a vision to achieve program recovery. - Enhanced delivery partners and stakeholdersโ engagement and streamlined decision making processes. - Optimised the programs delivery models through tailored governance and process improvement to drive quality and achieve targets.