Adelaide, South Australia, Australia
I’m a UX and product design leader with experience heading global UX functions and now leading design across several cybersecurity and insider risk products. I’ve helped organisations deliver clear, effective and scalable digital experiences to millions of users, often in the context of vast datasets and highly complex domains. Before my current role, I led major digital projects and transformation initiatives across government, utilities, education, finance, media and other broad‑scale environments, providing strategic oversight and hands-on delivery in a consulting capacity. This included population‑level UX work for nationally and internationally recognised organisations, involving cross-jurisdictional collaboration and onsite engagement to shape direction, guide delivery and ensure quality outcomes. That breadth now informs my focus on AI‑driven, at‑scale experience design within a deeply technical product space. With over 20 years’ experience across public, private and not‑for‑profit sectors, I bring a systems‑level perspective grounded in strategic communications, planning, analysis and design, enabling me to guide teams and organisations through challenging digital landscapes with clarity and purpose.
Strategic product design focused on complex, data-intensive, AI-powered applications at vast scale for specialist users -- all with an eye to increasing usability, retention and total addressable market.
Led worldwide teams of senior and mid-level UX, UI and BA consultants, as well as the managers responsible for them, delivering projects with population-level impact. Boosted business through presales engagements, success planning, product adoption roadmapping, and strategic operational improvements. (C-suite-facing role)