Prisha Sharma

AIOps | Process Automation | UIUC’24

Atlanta, Georgia, United States

About

Hey, I’m Prisha! I’m one of those people who can’t help but look at something and think, “Hmm… how could we make this better?” Sometimes that means untangling a messy process or setting up an automation so no one has to do the boring stuff ever again. I spend most of my waking hours thinking about AI and automation - and more importantly, building with it. At work, I'm focused on designing agents that take the friction out of repetitive, high-effort workflows, so teams can spend their time on the decisions that actually need a human. Off the clock, I'm deep in the builder ecosystem - experimenting with tools like n8n, LangChain, Claude (and whatever new release dropped while you were reading this), MCP servers and more - stitching together agents that stretch my skillset and let me apply it across functions I wouldn't normally touch. Every side project teaches me something I bring right back to my day job. Product management and customer centricity are still the lens I see everything through. But deploying solutions for stakeholders in this new landscape has sharpened something else too - an instinct for just how infinite the build space has become. With the tools and AI available to us now, the question isn't "can we build this?" anymore. It's "which of the ten ways should we build it?" Possibilities are endless in the world we're in. The edge goes to the people who know how to leverage what's already on the table. Hands-on tools I'm using right now: : n8n, Claude ecosystem, MCP, AI evals, APIs, Python LLM topics I love talking about: RAG, context windows, agentic workflows, tool use, and the quiet revolution around MCP

Experience

  • Process Engineer - AI and Automation at ICE
    Jul 2025 - Present · 1 yr

    GenAI | Process Automation | Process Improvement | Change Governance

  • Product Manager at Lumos
    Aug 2024 - Jul 2025 · 1 yr

  • User Experience Research Analyst at Siebel Center for Design
    May 2024 - Aug 2024 · 4 mos

  • Graduate Teaching Assistant at Gies College of Business - University of Illinois Urbana-Champaign
    Jan 2024 - May 2024 · 5 mos

    BADM 566 Supply Chain Management Prof. Ujjal Mukherjee

  • Associate Product Manager at Product Management @ Illinois
    Sep 2023 - May 2024 · 9 mos