San Francisco Bay Area
Strategic workplace operations and facilities management leader with over a decade of experience optimizing multi-site environments in technology, hospitality, and EdTech industries. Recognized for designing and executing people-centric programs that enhance employee experience, safety, and operational efficiency. Expert in EHS compliance, vendor management, and hybrid workplace strategy, with proven success managing cross-functional initiatives that drive cost savings and process improvement. Certified FMP professional skilled at building scalable systems that align with organizational goals.
Led cross-functional business operations, strategic vendor sourcing and janitorial workforce optimization were among, service quality and cost efficiency improvements, in service quality and cost efficiency improvements. Owned and grew Chegg’s Environmental Health & Safety (EHS) program, delivering OSHA compliance and leading efforts that mitigated risk and enhanced company culture. Drove end-to-end rollout of new corporate travel platform across enterprise, effectively onboarding 700+ employees and integrating system workflows over policy to drive higher adoption, visibility, and control.
Owned and managed the Building Automation System (BAS). Fully responsible for proper building environment, fast problem resolution through vendor call tracking, and energy management at the BAS level. Stakeholder and leader of execution of large scale internal events such as monthly All Hands, multi-day Leadership Weeks, and company-wide celebrations. Ensuring overall logistical success and employee experience continuity over a variety of spaces. Developed and executed preventive maintenance plans to avoid costly repairs and downtime and ensure compliance with safety regulations. Managed performance of vendors and contractors for daily operations such as janitorial and food service, maintenance, and minor projects, reconciling cost control and level of service provided.
Managed and developed in-house service-based solutions provided by Chegg and its vendors, such as meal delivery to the headquarters, parking services, vendors coordinating, and the expansion of employee amenities. Drove logistics and planning for onsite events and programs (including recurring team meetings, milestone celebrations, holiday activations, and cross department gatherings). Managed shipping and receiving processes, including streamlining workflows and maintaining carrier relationships to keep business flowing. Served as the main interface with building management and building landlords; orchestrating repairs, access and lease communication for the company.