Greater Paris Metropolitan Region
Commercial, Sales, Quality and Operations Manager with strong ability to generate team commitment, make breakthroughs and get results . Deep expertise in: - International , multicultural team management ; follower of principle ‘’Working together’’ - Sales management in unstable and disruptive environments. - Quality and training management - Organization and project management - Importers management - Retail network management, restructuration and reorganization. - Negotiation with large distributor groups - Fleet, residual value operations In different markets: - Poland - Central- Eastern Europe (Poland, Czech Rep., Slovakia, Hungary, Lithuania, Latvia & Estonia) - France You can contact me by email at [email protected]
Sales methods and new product training implementation, management of sales and quality projects in Renault Network worldwide.
Commercial and After Sales Methods deployment and commercial network quality management for 7 countries. Renault - TOP 1 or TOP 2 in sales service quality during 6 years in Poland - biggest market Renault - TOP 1 in after sales service quality during last 6 years in Poland Renault - TOP 1 in LCV sales service quality in Poland ( PRO+ network ) Auto Świat & KANTAR SA Wielki Test Salonów / KANTAR SA
Commercial and After Sales Methods and training deployment and commercial network quality management for 4 countries. Renault - sales quality improvement from 12th place to TOP1 Dacia - sales quality improvement from 17th place to TOP3 Renault - after sales quality - TOP1 Auto Świat & KANTAR SA - Mystery Shopper survey.
PRO+ Project deployment in Europe - standards , organization , teams management - Germany , Italy, Spain, Adriatics. National Center PRO+ concept preparation and implementation. Work in LCV Business Unit transversal group.
Nancy and Lille Regional Directions. Sales and Aftersales activity - market 20 000 - 30 000 cars Sales targets acheived. Numerous challenges won.
Head of indirect sales. Responsible for creation and developement of traiding platform , Business Center network and used vehicles sales. Growing fleet sales from 43% to 60% and growing commercial vehicle market share from 4,5% to 11,5% in 3 years.