El Masnou, Catalonia, Spain
“The people who are crazy enough to think they can change the world are the ones who do.” — Steve Jobs
Key Achievements & Responsibilities: • Launching and developing bebarter from concept to execution, creating a dynamic platform where entrepreneurs exchange services and products. • Building and leAding a cross-functional team, overseeing branding, AI-driven matchmaking, and community growth. • Developing and implementIng a business community. • Designing and executing a membership model ensuring a sustainable revenue stream. • Integrating AI-driven tools to enhance matching efficiency and user experience. • Crafting compelling brand storytelling and content strategies, positioning Bebarter as an innovative business networking platform. • Established key KPIs for community growth, engagement, retention, and monetization, ensuring data-driven decision-making. • Managing relationships with stakeholders, including partners, investors, and early adopters, to drive expansion and scalability. Skills & Expertise: • Business Strategy & Growth • Community Building & Engagement • Branding & Storytelling • Project & Multiple Department Team Management • AI Integration & Product Development • KPI-Driven Decision Making • High-Impact Marketing & Content Creation • Customer Success & Retention
Dynamic and results-driven Team Leader with a passion for people development, performance optimization, and cross-functional collaboration. Skilled in project management, KPI delivery, and customer success, with a track record of driving high-performing teams in fast-paced, high-pressure environments. Adept at fostering engagement, motivation, and a culture of excellence, while ensuring alignment with company goals and metrics. Key Achievements & Responsibilities: • Leading and coaching a team of 15+ professionals, driving performance, motivation, and continuous development. • Successfully deliverimg KPIs, ensuring targets were met in quality, efficiency, and customer satisfaction. • Implemented process improvements, optimizing workflows and enhancing team productivity. • Acting as a liaison between multiple departments, fostering cross-functional collaboration to drive operational success. • Managing high-pressure situations, ensuring team resilience and adaptability in an ever-changing digital landscape. • Contributing to the company’s growth and strategic direction by identifying opportunities for operational efficiency. Skills & Expertise: • Leadership & Team Development • KPI-Driven Performance Management • Process Optimization & Efficiency • Cross-Departmental Collaboration • Employee Engagement • Customer Success & Quality Assurance • Agile Problem-Solving • High-Pressure Decision Making
Key Achievements & Responsibilities: • Reviewed, analyzed, and moderated user-generated content to ensure compliance with platform policies and industry regulations. • Applied critical thinking and problem-solving to complex content scenarios, making high-impact moderation decisions in fast-paced conditions. • Collaborated with cross-functional teams, including policy specialists and operational managers, to provide feedback on policy ambiguities and suggest improvements. • Monitored key performance indicators (KPIs), ensuring accuracy, efficiency, and compliance in content reviews. • Adapted quickly to new updates, evolving guidelines, and real-time changes, maintaining flexibility in an ever-changing digital landscape. • Played a role in crisis management and sensitive content handling, maintaining professionalism and emotional resilience in high-stress situations. Within 6 months, promoted as a Team Manager. Skills & Expertise: • Content Moderation & Community Safety • Policy Compliance & Risk Assessment • Decision-Making Under Pressure • Team Collaboration & Knowledge Sharing • Training & Mentorship • Cross-Functional Communication • Data-Driven Problem Solving • Crisis Management & Emotional Resilience
Key Achievements & Responsibilities: • Led and managed a multidisciplinary team of writers, artists, and designers, ensuring a cohesive and high-impact editorial vision. • Developed and executed a content strategy that elevated Be Art. • Conducted in-depth interviews and curated immersive narratives, fostering a strong connection between the publication and its audience. • Managed the end-to-end editorial production process, ensuring timely and high-quality content delivery. • Collaborated with artists, thought leaders, and industry experts. • Oversaw brand identity and digital presence, ensuring a consistent and engaging storytelling approach. • Spearheaded marketing initiatives, utilizing social media, partnerships, and digital campaigns to boost readership and engagement. Skills & Expertise: • Editorial Strategy & Content Development • Brand Storytelling & Visual Identity • Digital Publishing & Community Engagement • Creative Team Leadership & Collaboration • Multimedia & Social Media Strategy • Project & Stakeholder Management • High-Impact Interviews & Feature Writing
As the visionary behind the pioneering Brazilian-style Churro company in Spain, I spearheaded the conception, design, and creation of a unique franchise model. From ideation to execution, I meticulously crafted the concept, developed distinctive artwork, and curated the product line, infusing Brazilian flair into the traditional Spanish treat. Hands-on in all aspects, I fostered client relationships, ensuring a personalized experience and capturing firsthand feedback to refine our offerings. Through strategic planning and innovative marketing, I laid the groundwork for a franchise model that combined authentic taste with a captivating visual identity. The Project was sold facing Covid time. Key Achievements & Responsibilities: • Co-founded and sold Que Churro from concept to a loved brand, combining culinary innovation with strategic marketing. • Developed and executed a strong branding and storytelling strategy. • Managed all aspects of the business, including operations, supply chain, marketing, and customer service. • Designed and launched creative marketing campaigns, social media strategies, and influencer collaborations, resulting in strong brand awareness and customer joy. • Implemented cost-effective strategies to maximize profitability while maintaining high-quality standards. • Ensured top-tier customer experience, translating into high retention rates and positive word-of-mouth. Skills & Expertise: • Entrepreneurship & Business Development • Branding & Storytelling • Marketing Strategy & Social Media Growth • Customer Experience & Community Engagement • Operational Management • Financial & Performance Optimization