Limburg, Flemish Region, Belgium
People management responsibility for 3 employees. Coordinate a team of of 7 onsite contractors and 50+ offshore team members. Responsible for managing digital projects (internet and intranet) across the EMEA region, from strategic direction – in close collaboration with the EMEA stakeholders – to implementation. I was instrumental in setting the strategic direction for several key projects, e.g. janssenpro™, Janssen Live and the web analytics program. Co-lead of the Janssen EMEA Digital Acceleration Board, with the main goal to reach Janssen EMEA’s Digital ambition of being the most preferred (NPS) pharma company in the area of digital and reaching 40% of our customers through digital by 2015. Key projects: - Implementation of a HCP portal (janssenpro™) across EMEA. janssenpro™ will provide easy access & relevance to our customer’s online experience, while enabling our marketers to cost effectively develop, share and promote value services. - Tight integration of the WEB with the CRM environment. - End-to-end digital support for pharma product launches (XEPLION®, STELARA®, INCIVO®, INVOKANA®, ZYTIGA®, …)
People management responsibility for 3 team members (employees) in North America, responsible for web delivery management of different product franchises. Coordinate a team of - 4 onshore team members (Beerse), responsible for web delivery mgmt across EMEA, - 18 offshore team members (CapGemini, Hyderabad), responsible for support and development of all Janssen EMEA digital projects. Significantly improved the delivery efficiency of digital projects by facilitating communications between onshore and offshore team. Put a clear project flow in place for delivering digital projects. Completely moved support and development from onshore to offshore resources (previously 15 onsite consultants).