Pieter van der Hoven

IT Technical Support at Nexi Group

Pretoria, Gauteng, South Africa

About

Experienced IT professional working in vast areas, never stop learning something new. Great customer experience, quick learner, hard worker and always go that extra mile. I am always the one to be counted on to succeed in a task.

Experience

  • Nexi Group (8 yrs 2 mos)
    • IT Technical Support
      May 2018 - Present · 8 yrs 2 mos

      • System Admin role managing AD, DNS, DHCP, GPO, Servers. • Install, configure, and maintain RHEL/CentOS Linux OS. • Role as client technical engineer include projects installations to crucial international clients, including crucial developed software, technical designs and support • Managing and troubleshooting developed applications on RHEL/CentOS • Projects involving moving current IT software to Docker • Setup and managing of monitoring solution (Zabbix). • VMWare VCenter and ESXI management • Oracle DB installations, configure, backups. • Mysql/postgres installations, backups • Testing of new software developments. • Configured Apache httpd and HAProxy LB and RP. • Working knowledge of Ansible, Jenkins & pipelines

    • Information Technology Engineer
      May 2018 - Present · 8 yrs 2 mos

      Managed Active Directory, DNS, DHCP, GPO, and servers. Role as client technical engineer include projects installations to crucial international clients, including crucial developed software, technical designs and support. Installed, configured, and maintaining of RHEL/CentOS Linux OS. Projects involving moving current IT software to Docker. Kubernetes setup & maintaining. Openshift setup and configuration. VMWare VCenter and ESXI management. Installation, configuration and maintenance of Oracle Database. Conducted testing of new software developments. Configured Apache httpd and HAProxy LB and RP.

  • Technical Consultant at Ubusha
    Mar 2017 - Apr 2018 · 1 yr 2 mos

    • Deploying and configuring of Microfocus product including eDirectory, Identity Manager, Self Service Password Reset, Secure Login • Installation and setup of SLES Linux • Create and manage Helpdesk Calls • Health Checks and creating reports • Creating and managing VMs on HyperV and VMWare

  • DGB (3 yrs 7 mos)
    • IT Technician
      Aug 2013 - Feb 2017 · 3 yrs 7 mos

      • Maintaining of company servers and assist with configuration. (AD, DHCP, exchange 2003-2013, MS server 2003 – 2012) • Configure, deploy and maintain of all company computers and laptops on-site and other branches. • Direct user support, hardware and software. • Remote support for other branches and International employees • Working knowledge of VMWare and HyperV • Oversee company intranet and Sharepoint configurations. • Oversee Mitel IP Phone system management and user setup • Monitoring of network and stability • Apply knowledge of computing systems and software structures • Identify departmental needs and make suggestions regarding technical directions. • Apply hardware and network maintenance as needed. • SQL database backup and restores. • Responsible for managing projects in the Western Cape

    • Information Technology Technician
      Aug 2013 - Feb 2017 · 3 yrs 7 mos

      Administered servers (AD, DHCP, DNS, GPO, Exchange, MS Server). Deployed and maintained company desktops and laptops for on-site and remote branches. Provided direct user support for hardware and software. Conducted remote support for local and international employees. Worked with VMware and Hyper-V. Managed Mitel IP Phone system. Monitored network stability and performed network and hardware maintenance. Conducted MSSQL database backup and restores. Involved in project management.

  • Novator (1 yr 7 mos)
    • 1st line support
      Jan 2012 - Jul 2013 · 1 yr 7 mos

      Managing of incoming IT tickets and escalations. Installation and configuration of new PC’s, Laptops, Software, OS and peripherals. Repairing and diagnosing problems of all IT equipment. Support provided to clients regarding any software, hardware, server, and network related problems as well as AD, MS Exchange and GPO support and configuration. Daily server and network checks for all clients.

    • Information Technology Technician
      Jan 2012 - Jul 2013 · 1 yr 7 mos

      Ensured daily server checks for optimal functionality. Conducted service and maintenance of systems and networks. Managed SQL database backup and restores.

  • Monocomputers (1 yr 11 mos)
    • On-site Dell IT Technician
      Feb 2010 - Dec 2011 · 1 yr 11 mos

      Hardware replacements, software installations and configurations on all Dell systems including Desktops, Laptops, Printers and servers. Support for clients including computer systems, printers, PABX, telephones, network. Diagnostics and fault finding of problems

    • Field Technician
      Feb 2010 - Dec 2011 · 1 yr 11 mos

      Replaced hardware and performed software installations and configurations on Dell systems. Provided support for clients, including computer systems, printers, PABX, telephones, and networks. Conducted diagnostics and fault finding.