Alcobendas, Community of Madrid, Spain
Successively responsible for the administrative and customer service functions for both LCL and FCL shipments. Production of SOPs directed to the Sales department for quotes, assessment on budgeting and costs optimization. Operative team leader in charge of the definition and segregation of Import administrative duties and of the administrative department. Coordinating the final transfer to the central office. Currently conducting customer service operations worldwide and cross trade shipments.
Coordinating the Maritime department operative staff and training new employees. Performing both administrative and customer service tasks for export and import shipments: receipt and processing of customer requests, coordination with agents at origin and/or destination, receipt and sending customs documentation, insurance dealings, billing, coordination with the Customs department and transport suppliers. Assessment on offers and costs.
Technical and general translations for companies in Tourism and Metallurgy sectors.
Logistics coordinator for several projects turnkey petrochemical factories abroad: coordination with the Engineering department, machinery suppliers, Air and Seafreight forwarders, Custom brokers and the logistics managers at destination plants. Activation of suppliers for timely delivery. Collection and circulation of necessary documentation. Feight fIorwader competitive bidding.
Search and coordination of return cargo to trucks bringing goods from France to Spain.