Hannover, Lower Saxony, Germany
Genieße jeden Moment, am besten mit guten Wein
Accountable for all areas related to Food & Beverage, banqueting areas, executive lounge, in-room-dining and six dining venues I accomplished to: • Develop and implement F&B concepts for all outlets • Open 4 outlets including the award winning bar and nightlife venue ‘The Backyard’ and ‘Brothaus - German Bakery & Bistro’ • Manage, recruit, train and appraise 86 team members • Establish targets, schedules, policies and procedures • Manage and control annual budget including capital expenditures • Attend Executive Committee -, Corporate-, and Owner Meetings • Optimize profits by controlling food, beverage and labour cost on daily basis • Develop and implement innovative departmental strategies to maximize financial performance • Involve in all F&B related marketing activities and events including managing social media pages for all outlets
In Kempinski Hotel Mall of the Emirates I have managed all F&B related day-to-day operation within budget guidelines at the highest standard related to banquet operations, outside catering, 'Salero - specialty restaurant' and 'Aspen - lobby restaurant, lounge and retail shop' as well as: • Successfully planned and organized numerous events, catering and conferences • Developed and executed up-selling programs to increase sales • Introduced training schedules incorporating Lobster Ink - Hospitality Training Program • Build sales forecast and menu engineering analysis’s to reflect desired productivity targets within budget guidelines • Established positive relationship between employees and guests with strong interpersonal skills and communication • Implemented HACCP standards as per Dubai Municipality guidelines and assured they are being followed and maintained