Durham, North Carolina, United States
• Managed over 75 school district accounts simultaneously, ensuring fast onboarding and technical setup. • Fostered strong relationships with district leadership and school staff to enhance program adoption. • Executed targeted initiatives, including trainings, site visits, and email campaigns, leading to a 300% increase in referrals.
• Led Helping Education’s Raleigh-based team in planning, organizing, and delivering high quality implementation of the HELPS reading fluency intervention program. • Utilized data-driven decision-making and rigorous evaluation to foster a culture of continuous improvement. • Cultivated opportunities for innovation and solutions that recognize and thrive in a changing educational landscape. • Supervised project managers and fluency interventionists to ensure project goals and benchmarks were being met. • Collaborated with Vice President of K-12 Programs to develop a long-term vision for programs and growth in the context of emergent needs and opportunities. • Worked with Vice President of K-12 Programs and Helping Education staff to encourage an iterative, growth mindset with project management, training, and coaching approaches. • Supported project managers to problem-solve training, coaching, and implementation issues. • Regularly communicated project impact with respective stakeholders, including volunteers, school personnel, school administrators, organizational leaders, parents, and others. • Evaluated implementation of projects quantitatively and qualitatively to measure the impact of the HELPS intervention on students. • Investigated emerging areas of need to broaden the reach and impact of Helping Education programming. • Served as the designated director and primary point-of-contact for all stages of planning and implementation on projects with the NYC Dept. of Education, Guilford County Public Schools, and our statewide virtual tutoring program entitled Helping NC. • Built strong relationships with integral partners to expand the scope and impact of HELPS programming, support tutor and teacher recruitment, and explore new avenues for funding and/or partnerships. • Contributed to grant applications, proposals, MOUs, and impact reporting.
• Manage a portfolio of multiple projects ensuring that teachers and tutors are implementing HELPS programs successfully • Lead and support a project team, including Helps Education Fund coaches, trainers, and staff, in preparing tutors and teachers to effectively implement HELPS • Communicate and collaborate with external partners and Helps Education Fund team members throughout a project, including coordinating multiple schedules, sharing and receiving feedback, and making plan modifications and accommodations when appropriate • Facilitate engaging and informative training sessions for HELPS programs and work with Program Directors to develop new trainings, when needed • Assist with evaluating training and coaching services for HELPS • Collaborate with other project team members to ensure clear communication between coaches and trainees, align coaching schedules, and address specific needs of participants • Cultivate and maintain relationships with schools, community-based organizations, and individuals to offer and grow Helps Education Fund’s training and coaching services • Provide high-quality coaching to tutors and teachers using evidence-based practices • Observe HELPS sessions to assist others with maintaining high program fidelity • Facilitate clear communications with tutors and teachers, such as scheduling coaching sessions, sharing HELPS resources, and providing coaching feedback • Help tutors and teachers collect and utilize student data to monitor progress within the HELPS program
• Design, manage, and implement three afterschool achievement programs for high school students, which focus on academic tutoring, post-secondary planning, and real-life business experience, respectively. • Manage a cohort of 15 tutors for the WELL’s tutoring program, including facilitating hiring, conducting regular check-ins, implementing academic interventions, holding tutoring trainings, and providing regular feedback. • Assist the WELL’s Executive Director and nonprofit consultant with grant writing recommendations, ideation for applications, and constructing a vision for future programming. • Led weekly English tutoring sessions with students, guiding them through the writing process, assisting with grammar, and facilitating a critical approach to literature. • Hold monthly workshops on studying and notetaking skills with an emphasis on metacognitive learning. • Manage the WELL’s Neon CRM system, ensuring data is captured, stored, and easily accessible for analysis. • Analyze programmatic data to create visualizations that help our organization learn and grow. • Implement and lead the District C program at the WELL, which matches a student cohort with a local business and challenges them to solve a real-life business issue. • Supervise two WELL staff members employed through the Public Allies organization, including delegation of projects, facilitation of two-way feedback, and advancement of professional development. • Collaborate with WELL staff to host 6 weeks of virtual summer camp with topics ranging from musical exploration to Model UN. • Write bi-weekly achievement blogs for the WELL’s website. • Meet with school staff, including deans of students, CDCs, and others, to continue understanding and developing our place in the North Carolina academic landscape. • Attend regular board and committee meetings to discuss successes and potential areas of improvement.
• Manage two Program Support Analysts on the Advance teacher evaluation help desk, including reviewing case responses, providing support with escalations, assisting with SQL Management Server training, and building policy knowledge • Manage various research projects analyzing the effectiveness of the Advance teacher evaluation system and focusing on improving Advance policies based on findings • Contribute to writing strategic policy communications to various stakeholders in the NYC school system • Lead trainings with NYCDOE field staff to better equip them in implementing Advance policies and systems in their districts • Manage the communications aspect of releasing 2018-19 teacher ratings, including the creation of new guidance, the editing of existing guidance, and the logistics of emailing ratings to 64,000 teachers • Lead the Office of Talent Research and Data’s Racial Equity initiative along with other Steering Committee members to create and facilitate weekly racial equity-focused programming