Phumla Andrease

Demand Manager /Delivery Manager (Business Projects) at Multichoice Group

City of Johannesburg, Gauteng, South Africa

About

Throughout my career, I have successfully managed diverse projects in the IT and media & entertainment industries to enhance business growth and value for organizations. I am dynamic, dedicated, and driven, consistently improving execution and achieving cost and operational efficiencies. I am experienced in cultivating and overseeing partnerships at various levels. A skilled project manager with a proven ability to identify business and project goals, prioritize resources, and ensure timely completion of projects. I am a powerful and influential leader who can effectively manage various stakeholders at different levels and guide the team towards a specific objective. I am a resolute, analytical, and imaginative individual. I value the distinctiveness of each person and acknowledge that the team's abilities and ideas can enhance the decision-making process. I have managed teams with a variety of abilities, including technical, consulting, and managerial responsibilities. This diversity created challenging dynamics that were essential for improving the team's performance and resilience.

Experience

  • Demand Manager/ Delivery Manager (Business Projects) at MultiChoice Group
    Jan 2019 - Present · 7 yrs 7 mos

    Duties & Responsibilities: • Manage a team of Project administrators/co-ordinators. • Manage, Maintain and co-ordinate the governance for our Project Office • Responsible for the overall capacity planning and management of the Africa Business Project Office • Manage and maintain Budget tracker with Contractor rate(s) and input into Finance Dashboard • Manage, facilitate and co-ordinate 3rd party vendor relationships. • Responsible for the overall management and tracking of Financial Year (FY) Transformation Plan and activities. • Oversee PMO Governance and mantain a Successful Project Audit • Oversee Monthly Project Prioritisation Forums • Mantain Africa Business Project Office Policies and Procedures including program and project templates. • Provide timely accurate status reports on Demand Management, Demand Schedules, Portfolio Reports, etc. • Responsible for Streamlining the Demand Management Process for Business • Draft and maintain a Standard Operating Procedure and Governance Framework • Continuous improvement on Demand Process & Approval Artefacts and facilitate with multiple Business streams on ways of improvement. • Serve as a liaison between technical and business teams. • Coordination and facilitation with Project Team to ensure maximum continued focus and action on the right priorities throughout the Project execution. • Manage the Delivery of multiple Demand initiatives (Projects, Enhancements and Defects) for business. • Manage Demand Budget, identify potential budget synergies. • Managing and Co-ordinating onboarding for all MAH PMO staff, including sourcing of CV’s, negotiating rates, finalizing SOW’s, domain access and project portal licensing and access. • Provide support to IT for their optimalization initiatives.

  • FNB South Africa (8 yrs 1 mo)
    • Project Manager and Certified Agilist
      Aug 2015 - Jan 2019 · 3 yrs 6 mos

      Duties & Responsibilities: I Manage projects in the IT department Implementing new systems , upgrade and enhancements to existing one. Setup and manage the Projects from inception. Facilitate and oversee vender managed systems. Increase operational efficiency and suggest solutions to enhance cost effectiveness by removal of duplicated processes. Detail Implementation of functional IT strategy in support of business objectives. Professional engagement with customers and stakeholders Implement and adapt Disciplined Agile (DAD) methodology to the Programme Adopt Project tools (Confluence & Jira) Oversee Programme delivery through the various project phases: Initiate and Plan the activities of the Project Facilitate iteration and release planning Execute on the key activities and deliverables of the Project Monitor and Control Project deliverables and RAID items Manage Project scope Review requirements and assist with story mapping and analysis. Co-ordinate the different Project streams. Close off activities and deliverables. Manage and control overall Project Risk management: Discuss and minute all new risks to business. Review Project risks and identify high impact and high probability items; to ensure that adequate risk mitigation and risk acceptance occurs. Provide timeous reporting on the overall health and status of the Project to: Management and Stakeholders via the Weekly report on the burndown chart

    • Java Software Developer
      Jan 2011 - Jul 2015 · 4 yrs 7 mos

      Duties & Responsibilities: • Development for an MIS scanner monitoring System • Development for an Internal intranet site(using CMS -Joomla, PHP platform) • Application Development (Credit Card Application System(Marvel) Environments: ▪ Windows, linux(centos) environments.

  • FNB South Africa ()
    • System Administrator
      Feb 2007 - Jun 2010 · 3 yrs 5 mos

      Duties & Responsibilities: • Trouble-shooting, investigation and resolution of all system related problems • Cheque Processing Application support (AFS, SoftPro) • Ensuring all systems audit requirements are adhered to. • Basic Database administration (IBM DB2, MS SQL) • Backup and Restore • DRP/BCP Documents • Maintaining and Configuring Windows Servers

    • Helpdesk Operator and Desktop Support
      Aug 2006 - Jan 2007 · 6 mos

      Duties & Responsibilities: • Firstline IT support • Route calls to accordingly for second line support