Newquay, England, United Kingdom
Dynamic and emotionally intelligent People professional with a proven track record in creating impactful learning programs, fostering inclusive cultures, leading DEI initiatives, implementing wellbeing programmes and driving employee engagement. Qualified Yoga Teacher and 1st class Acting degree graduate with a varied career background and valuable experience in the technology, start ups, theatre, the rail industry, education and healthcare. Skilled in designing and implementing strategic initiatives that enhance core capabilities, align with business goals, and support high performance. Passionate about empowering individuals and teams to grow and thrive. Skilled in stakeholder collaboration, programme management, and tailored communication. Outside of work, you can find me sea swimming, practising yoga, walks on the Cornish coast and spending time with loved ones.
- Coordinating training programs for Alstom, Network Rail, and Irish Rail across multiple regions, supporting 586+ delegates in 2024. - Built strategic partnerships with external providers and internal stakeholders, ensuring impactful training delivery and 94% satisfaction rates. - Developed streamlined processes for training bookings, feedback collection, and promotional materials like the "Alstom Training Course Portfolio." - Collaborated globally to deliver e-learning modules for 60,000 employees, incorporating voice-over expertise and script guidance. - Creator and facilitator for "Mindful Moments," a weekly mindfulness program benefiting 7,500 employees across the UK, Ireland, and Nordics. - Introduced initiatives like "Team Connect" and "Training Drop-Ins" to enhance communication and visibility. - Serving as Wellbeing Champion, driving initiatives supporting all five pillars of wellbeing. - Memberships lead for Alstom's Voices of Women, supporting initiatives like career re-engagement project, shadowing programs, and recruitment strategies to foster further inclusion. - Co-organising International Women’s Day 2025 for 300+ participants and leading projects like the "Lost Souls" career re-engagement initiative.
Facilitating asana (movement), dharana (meditation) and pranayama (breathwork) as well as mindfulness and wellbeing practices in Cornwall and online. I believe in fostering workplace environments that prioritise resilience, balance, and mental health alongside performance - and use wellbeing practices to embed psychological safety into organisations.
- Co-led a team of 7 (including 3 direct reports), achieving a 30% increase in customer satisfaction in six months by fostering a high-performance culture and delivering targeted coaching. - Strengthened psychological team safety through collaborative management style, coaching, brainstorm sessions, wellbeing sessions, daily "Connect" meetings and modelling company values. - Built cross-functional partnerships to align training initiatives with business needs, enhancing customer retention and elevating the Trustpilot score from 3.9 to 4.1 in three months. - Designed and implemented Thriva's first CX Learning & Development program, including blended learning solutions - reducing response time, increasing CSAT and improving overall team morale. - Responsible for talent acquisition of the team - hiring, interviewing, onboarding, training - resulting in confidence ratings of new joiners of 5/5 in less than 3 months.
Coaching those in the workplace and/or theatre – for job interviews, auditions, presentations, public speaking, confidence, acting technique, and career development.